ENG103 - Advanced Technical Writing

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Course curriculum

1. Writing in the Workplace
2. Technical Communication
3. Purpose of Technical Communication
4. Lesson Summary
5. Learning Outcomes
6. Quiz 1.1
1. Overview of Technical Communication
2. Subjects of Technical Communication
3. Audiences of Technical Communication
4. Purposes of Technical Communication
5. Style of Technical Communication
6. Lesson Summary
7. Learning Outcomes
8. Quiz 1.2
1. Audience-Centered Communication
2. Identify Audience
3. Audience Feedback
4. Effectiveness
5. Lesson Summary
6. Learning Outcomes
7. Quiz 1.3
1. An Example of Rhetorical Unawareness
2. What Is Rhetorical Awareness?
3. An Example of Rhetorical Awareness
4. Lesson Summary
5. Learning Outcomes
6. Quiz 1.4
1. Legal Communication
2. Disclaimers
3. Disclosures
4. Marketing Communications
5. Reporting
6. Internal Communications
7. Ethical Communications
8. Lesson Summary
9. Learning Outcomes
10. Quiz 1.5
1. Implicit & Explicit Definitions
2. Explicit Examples
3. Combination of Rules
4. Lesson Summary
5. Learning Outcomes
6. Quiz 1.6
1. Introduction
2. Traditional Technical Document
3. End-User Document
4. Technical Marketing Communications
5. Lesson Summary
6. Learning Outcomes
7. Quiz 1.7
1. A Plethora of Post-Its
2. The Importance of Establishing Goals
3. How to Establish Goals
4. Lesson Summary
5. Learning Outcomes
6. Quiz 1.8
1. Importance of Planning
2. Prewriting
3. Writing
4. Rewriting
5. Lesson Summary
6. Learning Outcomes
7. Quiz 1.9
1. Purpose of Your Message
2. Informative Messages
3. Persuasive Messages
4. Goodwill Messages
5. Lesson Summary
6. Learning Outcomes
7. Quiz 2.1
1. Analyze Audience & Adapt Message
2. Analyzing the Audience
3. Adapting a Message
4. Lesson Summary
5. Learning Outcomes
6. Quiz 2.2
1. Channels of Communication
2. Oral Communication Channel
3. Written Communication Channel
4. Visual Communication Channel
5. Electronic Communication Channel
6. Lesson Summary
7. Learning Outcomes
8. Quiz 2.3
1. Supporting Your Message
2. Secondary Data Research
3. Primary Data Research
4. Lesson Summary
5. Learning Outcomes
6. Quiz 2.4
1. Research Materials
2. Locating Research Materials
3. Lesson Summary
4. Learning Outcomes
5. Quiz 2.5
1. Assessing Sources
2. Validity
3. Reliability
4. Lesson Summary
5. Learning Outcomes
6. Quiz 2.6
1. Defending the Web
2. Finding Sources for Research
3. Evaluating Sources for Research
4. Lesson Summary
5. Learning Outcomes
6. Quiz 2.7
1. Primary Research
2. Surveys
3. Interviews
4. Lesson Summary
5. Learning Outcomes
6. Quiz 2.8
1. Researching Recipes
2. Definition of Primary and Secondary Research
3. Primary Research Methods
4. Lesson Summary
5. Learning Outcomes
6. Quiz 2.9
1. Giving Credit to Your Sources
2. Quoting
3. Paraphrasing
4. Summarizing
5. Reasons to Source
6. Lesson Summary
7. Learning Outcomes
8. Quiz 2.10
1. Using Research Effectively
2. Analyzing
3. Applying
4. Drawing Conclusions
5. Lesson Summary
6. Learning Outcomes
7. Quiz 2.11
1. Defining Plagiarism
2. Citation Examples
3. Another Area of Plagiarism
4. Lesson Summary
5. Lesson Objective
6. Quiz 2.12
1. Knowing Your Audience
2. How to Connect
3. Lesson Summary
4. Learning Outcome
5. Quiz 3.1
1. Message Attitude
2. Voice
3. Tone
4. Positive vs. Negative
5. Lesson Summary
6. Learning Outcomes
7. Quiz 3.2
1. Selecting Best Words
2. Choose Robust/Specific Words
3. Choose Recognizable Words
4. Avoid Clichés and Buzzwords
5. Limit Corporate Jargon
6. Lesson Summary
7. Learning Outcomes
8. Quiz 3.3
1. Discriminatory Language
2. Rules to Avoid Discrimination
3. Lesson Summary
4. Learning Outcomes
5. Quiz 3.4
1. Verbs
2. Active Verb/Voice
3. Passive Verb/Voice
4. Lesson Summary
5. Learning Outcomes
6. Quiz 3.5
1. Effective Sentences
2. Simple Sentence
3. Compound Sentence
4. Complex-Sentence
5. Compound-Complex Sentence
6. Sentence Strategy
7. Lesson Summary
8. Learning Outcomes
9. Quiz 3.6
1. Building a Strong Paragraph
2. Three Parts of a Paragraph
3. Topic Sentence
4. Supporting Sentences
5. Transitions
6. Lesson Summary
7. Learning Outcomes
8. Quiz 3.7
1. Organizing Your Message
2. General Organizational Pattern
3. Cause/Effect
4. Chronological Order
5. Compare/Contrast
6. Emphatic Order
7. Problem/Solution
8. Lesson Summary
9. Learning Outcomes
10. Quiz 3.8
1. Good Visual Design of Message
2. Consistency
3. Balance
4. Restraint
5. Detail
6. Lesson Summary
7. Learning Outcomes
8. Quiz 3.9
1. Parallel Sentences
2. Coordinating Conjunctions
3. Correlative Conjunctions
4. Items in a Series
5. Clauses
6. Comparison Sentences
7. Verb Tenses
8. Lesson Summary
9. Quiz 3.10
1. Definition and Purpose
2. Sentence Revision Example
3. Technical Writing Example 1
4. Technical Writing Example 2
5. Technical Writing Example 3
6. Lesson Summary
7. Learning Outcomes
8. Quiz 3.11
1. Printer Problems
2. Provide Specific Details
3. Use Words Your Reader Understands
4. Define Acronyms and Abbreviations
5. Write Sentences in Active Voice
6. Lesson Summary
7. Learning Outcomes
8. Quiz 4.1
1. Predictable Patterns
2. Spatial Pattern
3. Chronological Pattern
4. Order of Importance Pattern
5. Compare & Contrast Pattern
6. Problem-Solution Pattern
7. Lesson Summary
8. Learning Outcomes
9. Quiz 4.2
1. Communicating Correctly
2. Grammatical Correctness
3. Correct Spelling
4. Correct Punctuation
5. Correct Grammar
6. Correct Style
7. Contextual Correctness
8. Lesson Summary
9. Learning Outcomes
10. Quiz 4.3
1. Proofreading
2. Spelling & Grammar
3. Accuracy & Clarity
4. Lesson Summary
5. Learning Outcomes
6. Quiz 4.4
1. May I Have Your Attention?
2. Eliminating Unnecessary Phrases
3. Eliminating Unnecessary Verbs
4. Eliminating Unnecessary Words
5. Lesson Summary
6. Learning Outcomes
7. Quiz 4.5
1. Revising a Message
2. Errors
3. Conciseness
4. Readability
5. Lesson Summary
6. Learning Outcomes
7. Quiz 4.6
1. Incomplete Instructions
2. Textual Completeness
3. Visual Completeness
4. Lesson Summary
5. Learning Outcomes
6. Quiz 4.7
1. Insufficient Instructions
2. Write Well-Formed Sentences
3. Keep Sentences an Appropriate Length
4. Avoid Unclear References
5. Choose Words Wisely
6. Lesson Summary
7. Learning Outcomes
8. Quiz 4.8
1. A Clear Sequence
2. Clear Introductions
3. Focused Paragraphs
4. Arrange Information Strategically
5. Conclusions
6. Lesson Summary
7. Learning Outcomes
8. Quiz 4.9
1. Organizational Nightmare
2. Headings and Subheadings
3. Typographical Cues
4. Table of Contents
5. List of Figures and Index
6. Lesson Summary
7. Learning Outcomes
8. Quiz 4.10
1. Unity Definition and Purpose
2. Document Unity
3. Paragraph Unity
4. Structural Unity
5. Lesson Summary
6. Learning Outcomes
7. Quiz 4.11
1. Message Follow-Up
2. Ways to Follow-Up in Business
3. Lesson Summary
4. Learning Outcomes
5. Quiz 4.12
1. Using Technology to Compose Messages
2. Style Sheets and Templates
3. Autocompletion
4. Autocorrect
5. File Merge and Mail Merge
6. End Notes, Footnotes, Etc.
7. Wizards
8. Lesson Summary
9. Learning Outcome
10. Quiz 4.13
1. Constructive Feedback
2. Giving Constructive Feedback
3. Receiving Constructive Feedback
4. Lesson Summary
5. Learning Outcomes
6. Quiz 4.14
1. Overview of Titles and Headings
2. Titles
3. First Level Headings
4. Second Level Headings
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.1
1. Previews and Credits
2. Front Matter
3. Document Body
4. End Matter
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.2
1. A Need for Summaries
2. Descriptive Abstracts
3. Informative Abstracts
4. Executive Summaries
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.3
1. Why Definitions Are Needed
2. When to Use Definitions
3. Types of Definitions
4. Location of Definitions
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.4
1. Definitions in Technical Writing
2. Parenthetical Definitions
3. Sentence Definitions
4. Extended Definitions
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.5
1. Technical Words in Technical Writing
2. Quick Reference
3. In Text
4. Glossary
5. Lesson Summary
6. Quiz 5.6
1. An Ethical Dilemma
2. Provide Truthful Information
3. Choose Your Words Carefully
4. Avoid Plagiarism
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.7
1. Problematic Definitions
2. Simplifying Definitions
3. Specific Language in Definitions
4. Relatable Examples in Definitions
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.8
1. Descriptions at Work
2. Writing Short Descriptions
3. Writing Long Descriptions
4. Lesson Summary
5. Learning Outcomes
6. Quiz 5.9
1. The Need for Specifications
2. Open Specifications
3. Closed Specifications
4. Writing Specifications
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.10
1. The Purpose of Introductions
2. Writing Introductions
3. Background Info
4. Purpose Statement
5. Conclusion Sentence
6. Potential Problems in Introductions
7. Lesson Summary
8. Learning Outcomes
9. Quiz 5.11
1. The Purpose of Conclusions
2. General Findings
3. Specific Data
4. Analyze and Conclude
5. Problems with Conclusions
6. Lesson Summary
7. Learning Outcomes
8. Quiz 5.12
1. Seeking Recommendations
2. When to Write Recommendations
3. Identifying the Problem
4. Giving a Recommendation
5. Problems with Recommendations
6. Lesson Summary
7. Learning Outcomes
8. Quiz 5.13
1. Visuals to Present Data
2. Role of Visuals
3. Lesson Summary
4. Learning Outcomes
5. Quiz 5.14
1. Visuals to Present Data
2. Textual Graphics
3. Visual Graphics
4. Types of Graphs
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.15
1. Ethical Considerations
2. Review Your Visuals
3. Accurate Visuals
4. Don't Downplay or Ignore Negative Data
5. Don't Overestimate Results
6. Don't Imply Cause-Effect Relationships
7. Manipulate with Emotions
8. Lesson Summary
9. Learning Outcome
10. Quiz 5.16
1. End Matter
2. Glossaries
3. Footnotes
4. Appendices
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.17
1. Writing Technical Documents
2. Importance of Visual Layout
3. Conforming to Expectations
4. Readability
5. Lesson Summary
6. Quiz 5.18
1. What Is Technical Writing?
2. Informal Technical Reports
3. Formal Technical Reports
4. Lesson Summary
5. Quiz 5.19
1. A Manual Gone Wrong
2. The Purpose of Technical Writing
3. The Importance of Usability Testing
4. Incorporating Changes
5. Lesson Summary
6. Quiz 6.1
1. Usability Testing
2. Recruiting Subjects
3. Preparing Subjects for Testing
4. Recording Reactions
5. Incorporating Changes
6. Lesson Summary
7. Quiz 6.2
1. Usability Testing an App
2. Defining Goals and the User
3. What Are You Looking For?
4. Writing a Test Plan
5. Revising the Product
6. Lesson Summary
7. Quiz 6.3
1. Informal Reports
2. Informational Reports
3. Analytical Reports
4. Progress Reports
5. Lesson Summary
6. Quiz 7.1
1. Progress Reports
2. Types of Formats
3. Content
4. Lesson Summary
5. Recap of Progress Reports
6. Learning Outcomes
7. Quiz 7.2
1. What Is a Research Report?
2. What Does a Research Report Do?
3. Research Report Components
4. Research Report Structure
5. Lesson Summary
6. Quiz 7.3
1. Incident Report Definition
2. Purpose & Content
3. Structure
4. Lesson Summary
5. Quiz 7.4
1. Informal Reports
2. Honesty
3. Fairness
4. Lesson Summary
5. Quiz 7.5
1. Assignment Location & Info
1. Formal Reports
2. Types of Reports
3. Standards
4. Lesson Summary
5. Key Terms
6. Learning Outcomes
7. Quiz 8.1
1. Formal Report Defined
2. Front Matter
3. Text
4. Back Matter
5. Lesson Summary
6. The Three Main Components of Formal Reports Overview
7. Learning Outcomes
8. Quiz 8.2
1. Recommendation Reports
2. Content
3. Organization
4. Lesson Summary
5. Key Terms
6. Learning Outcomes
7. Quiz 8.3
1. Feasibility Reports
2. Content
3. Organization
4. Lesson Summary
5. Quiz 8.4
1. Evaluation Reports
2. Content
3. Structure
4. Lesson Summary
5. Lesson at a Glance
6. Learning Outcomes
7. Quiz 8.5
1. Making Reports Persuasive
2. Using Research
3. Examples of Research
4. Using Visuals
5. Examples of Visuals
6. Lesson Summary
7. Quiz 8.6
1. Formal Reports
2. Research
3. Honesty
4. Lesson Summary
5. Quiz 8.7
1. Business Reporting
2. Informational Reports1
3. Analytical Reporting
4. Lesson Summary
5. Learning Outcomes
6. Quiz 9.1
1. Business Reporting
2. Informational Reports
3. Analytical Reports
4. Lesson Summary
5. Learning Outcomes
6. Quiz 9.2
1. Executive Summary
2. Parts of Executive Summary
3. Lesson Summary
4. Learning Outcomes
5. Quiz 9.3
1. Wikis for Business Reports
2. Advantages of Wikis
3. Disadvantages of Wikis
4. Lesson Summary
5. Learning Outcomes
6. Quiz 9.4
1. Electronic Channels
2. Advantages
3. Disadvantages
4. Lesson Summary
5. Learning Outcomes
6. Quiz 10.1
1. Effective Emails
2. Formality
3. Content
4. Language
5. Format
6. Lesson Summary
7. Learning Outcomes
8. Quiz 10.2
1. Instant Text Messaging
2. Confidentiality
3. Correct Language Usage
4. Separate Contacts
5. Sweet and Smart
6. Lesson Summary
7. Learning Outcomes
8. Quiz 10.3
1. Types of Correspondence
2. Letters
3. Memos
4. Email
5. Instant Messages and Text Messages
6. Lesson Summary
7. Quiz 11.1
1. Writing a Business Letter
2. The Opening
3. The Body
4. The Ending
5. Lesson Summary
6. Learning Outcomes
7. Quiz 11.2
1. Why Bother With a Letter?
2. Prewriting a Letter
3. Writing a Letter
4. One Last Look
5. Lesson Summary
6. Quiz 11.3
1. Definition
2. Purpose & Content
3. Structure
4. Lesson Summary
5. Purpose, Content & Structure of Emails Overview
6. Learning Outcomes
7. Quiz 11.4
1. Definition
2. Purpose & Content
3. Structure
4. Lesson Summary
5. Did You Get the Memo?
6. Learning Outcomes
7. Quiz 11.5
1. Why Memos?
2. Directive Memos
3. Status Memos
4. Field Report & Trip Report Memos
5. Response Memos
6. Lab Report Memos
7. Meeting Minutes Memos
8. Lesson Summary
9. Learning Outcomes
10. Quiz 11.6
1. Why Bother with a Memo?
2. Prewriting
3. Writing
4. Editing
5. Lesson Summary
6. Quiz 11.7
1. Resume: Definition & Purpose
2. Chronological Resume
3. Functional Resume
4. Entry-Level Resume
5. Building Resumes Online
6. Scannable Resume
7. Lesson Summary
8. Learning Outcomes
9. Quiz 12.1
1. Letters of Employment
2. Recommendation Request Letters
3. Letters of Inquiry
4. Follow-Up Letters
5. Refusal and Rejection Letters
6. Acceptance Letters
7. Lesson Summary
8. Lesson at a Glance
9. Learning Outcome
10. Quiz 12.2
1. What Is a Resume?
2. Professional Experience
3. Education
4. Personal Accomplishments
5. Lesson Summary
6. Learning Outcomes
7. Quiz 12.3
1. Resume Revision
2. How to Tailor Your Resume
3. Lesson Summary
4. Learning Outcomes
5. Quiz 12.4
1. Resume Formatting
2. Layout
3. Distribution Type
4. Lesson Summary
5. Learning Outcomes
6. Quiz 12.5
1. What Is a Cover Letter?
2. Cover Letter Heading
3. First Paragraph
4. Second Paragraph
5. Third Paragraph
6. Cover Letter Close
7. Lesson Summary
8. Learning Outcomes
9. Quiz 12.6
1. Curriculum Vitae Definition & Purpose
2. Structure & Content of a CV
3. Formatting & Style
4. Lesson Summary
5. Quiz 12.7
1. Technical Instructions
2. Purpose
3. Content & Structure
4. Lesson Summary
5. Quiz 13.1
1. Technical Writing
2. Audience & Voice
3. Reading Level & Expertise
4. Lesson Summary
5. Quiz 13.2
1. Technical Instructions
2. Legality
3. Honesty & Fairness
4. Lesson Summary
5. Quiz 13.3
1. Technical Writing
2. Prewriting
3. Writing & Revising
4. Lesson Summary
5. Review of the Three Steps of Technical Writing
6. Learning Outcomes
7. Quiz 13.4
1. Technical Instructions
2. The Purpose of Visuals
3. Process for Visuals
4. Lesson Summary
5. Quiz 13.5
1. Preventing Bad Instructions
2. Following Guidelines
3. Evaluating Instructions
4. Usability & Effectiveness
5. Lesson Summary
6. Quiz 13.6
1. Definition
2. Content & Purpose
3. Front Matter
4. Body
5. Back Matter
6. Lesson Summary
7. Manuals Overview
8. Learning Outcome
9. Quiz 14.1
1. What Is a Manual?
2. Policy Manuals
3. Operations Manuals
4. Owner's Manuals
5. Service Manuals
6. Training Manuals
7. Field Manuals
8. Lab Manuals
9. Lesson Summary
10. Quiz 14.2
1. To Print or Not to Print
2. Advantages of a Print Manual
3. Disadvantages of a Print Manual
4. Advantages of an E-Manual
5. Disadvantages of an E-Manual
6. Lesson Summary
7. Quiz 14.3
1. Problems with Manual Writing
2. Usability
3. Addressing Usability Concerns
4. Updates
5. Addressing Updates
6. Lesson Summary
7. Quiz 14.4
1. Definition of Standard Operating Procedure
2. Purpose of SOPs
3. Structure of SOPs
4. Lesson Summary
5. Parts of an SOP
6. Learning Outcome
7. Quiz 14.5
1. How to Write a Manual
2. The Writing Process
3. Single-Source Publishing
4. Guidelines for Writing Manuals
5. International Audiences
6. Lesson Summary
7. Quiz 14.6
1. Overview of User Manuals
2. Writing Sample
3. Looking Over Our Writing Sample
4. Lesson Summary
1. Proposals - Definition & Purpose
2. Back Matter
3. Lesson Summary
4. Purpose, Content & Structure of Proposals Overview
5. Learning Outcomes
6. Quiz 15.1
1. Proposal Defined
2. External vs. Internal Proposals
3. Informal vs. Formal Proposals
4. Solicited vs. Unsolicited Proposals
5. Sales Proposals vs. Grant Proposals
6. Lesson Summary
7. Lesson at a Glance
8. Learning Outcomes
9. Quiz 15.2
1. Types of Proposals & Their Audience
2. Persuasive Elements - Sales Proposals
3. Persuasive Elements - Grant Proposals
4. Lesson Summary
5. Key Terms
6. Learning Outcomes
7. Ch 15.3
1. Overview of Unsolicited Proposals
2. Sample Proposal
3. What Was Good About Our Sample Proposal?
4. Lesson Summary
1. FINAL EXAM
1. Final Assignment

About this course

$59.00
815 lessons
0 hours of video content

Ch 1 .1 - Technical Communication: Definition & Purpose

Ch 1.2 - Characteristics of Technical Communication

Ch 1.3 - Audience-Centered Communication: Description & Effectiveness

Ch 1.4 - Rhetorical Awareness in Technical Communication

Ch 1.5 - Legal and Ethical Communication: Description & Importance

Ch 1.6 - Implicit and Explicit Rules of Communication: Definitions & Examples

Ch 1.7 - Types of Technical Documents

Ch 1.8 - Establishing Goals in Technical Writing

Ch 1.9 - The Technical Writing Process: Prewriting, Writing & Rewriting

Ch 2.1 - Determining the Purpose of Your Message: Inform, Persuade & Good Will

Ch 2.2 - Analyzing Your Audience and Adapting Your Message: Purpose, Process & Strategy

Ch 2.3 - Choosing Your Channel of Communication: Oral, Written, Visual & Electronic

Ch 2.4 - Supporting Your Message With Primary and Secondary Research

Ch 2.5 - Tips for Locating Research Materials

Ch 2.6 - Assessing the Reliability and Validity of Sources

Ch 2.7 - Finding & Evaluating Sources for Research

Ch 2.8 - Conducting Surveys and Interviews: Explanation & Purpose

Ch 2.9 - Research Methods: Observation, Focus Groups & More

Ch 2.10 - Quoting, Paraphrasing and Summarizing Your Research

Ch 2.11 - Analyzing, Applying, and Drawing Conclusions From Research to Make Recommendations

Ch 2.12 - How to Avoid Plagiarism: When to Cite Sources

Ch 3.1 - Connecting With Your Audience Through Writing

Ch 3.2 - Understanding the Tone and Voice of Your Message

Ch 3.3 - Selecting the Best Words for Your Message

Ch 3.4 - Using Nondiscriminatory Language in Business Communication

Ch 3.5 - Using Active Verbs and Active Voice in Business Communication

Ch 3.6 - Writing Effective Sentences for Business Communication

Ch 3.7 - Crafting Strong and Coherent Paragraphs in Business Communication

Ch 3.8 - Structuring and Organizing Your Message

Ch 3.9 - Visual Design of Your Message: Consistency, Balance, Restraint & Detail

Ch 3.10 - Parallelism: How to Write and Identify Parallel Sentences

Ch 3.11 - Examples of Parallel Structure in Technical Writing

Ch 4.1 - Achieving Clarity in Technical Communication

Ch 4.2 - Organizing Technical Communication for Clarity

Ch 4.3 - Grammatical & Contextual Correctness in Technical Communication

Ch 4.4 - Proofreading Your Message for Spelling, Grammar, Accuracy & Clarity

Ch 4.5 - Simplifying for Conciseness in Technical Communication

Ch 4.6 - Revising Your Message for Errors, Conciseness & Readability

Ch 4.7 - Achieving Completeness in Technical Communication

Ch 4.8 - Ensuring that Technical Documents Are Easily Understood

Ch 4.9 - Sequence in Technical Documents

Ch 4.10 - Organization in Technical Documents

Ch 4.11 - Achieving Unity in Technical Writing

Ch 4.12 -The Importance of Message Follow-Up

Ch 4.13 - Using Technology to Help Compose Your Message: Formatting & Effectiveness

Ch 4.14 - Giving and Responding to Constructive Feedback

Ch 5.1 - Titles & Headings in Technical Documents

Ch 5.2 - Front Matter, Body & End Matter in Technical Documents

Ch 5.3 - Summaries & Abstracts in Technical Documents

Ch 5.4 - What Are Definitions in Technical Writing?

Ch 5.5 - Types of Definitions Used in Technical Writing

Ch 5.6 - How to Use Definitions in Technical Writing

Ch 5.7 - Ethical Dilemmas in Technical Writing

Ch 5.8 - Mistakes of Composing Definitions in Technical Writing

Ch 5.9 - Writing Technical Descriptions

Ch 5.10 - Writing Technical Specifications

Ch 5.11 - Introductions of Technical Documents

Ch 5.12 - Conclusions of Technical Documents

Ch 5.13 - Recommendations in Technical Documents

Ch 5.14 - The Role of Visuals in Communication

Ch 5.15 - Using Visuals to Present Data: Textual Graphics vs. Visual Graphics

Ch 5.16 - Ethical Considerations When Using Visuals in Workplace Communication

Ch 5.17 - Glossary, Footnotes & Appendix in Technical Documents

Ch 5.18 - Layout & Design of Technical Documents

Ch 5. 19 - Comparing Informal & Formal Technical Reports

Ch 6.1 - Usability Testing on Technical Documents

Ch 6.2 - Screening & Roles for Usability Participants & Testers

Ch 6.3 - Writing the Usability Test Plan & Making Recommendations

Ch 7.1 - Types of Informal Reports

Ch 7.2 - How to Write Progress Reports: Purpose, Structure & Content

Ch 7.3 - How to Write Research & Laboratory Reports: Purpose, Structure & Content

Ch 7.4 - How to Write Incident Reports: Purpose, Structure & Content

Ch 7.5 - Ethical Issues in Informal Report Writing

Ch 7.6 - Required Assignments Reminder

Ch 8.1 - Formal Reports as Problem-Solving Documents: Criteria & Standards

Ch 8.2 - The Three Main Components of Formal Reports

Ch 8.3 - How to Write Recommendation Reports: Purpose, Structure & Content

Ch 8.4 - How to Write Feasibility Reports: Purpose, Structure & Content

Ch 8.5 - How to Write Evaluation Reports: Purpose, Structure & Content

Ch 8.6 - Research & Visuals in Formal Reports