PRIVACY NOTICE

Last updated: 11/14/2024

Thank you for choosing to be part of our community at UPI Study Inc. (“UPI Study,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at [email protected].

When you use our website, mobile application, and more generally, any of our services (the "Services"), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services, including via upistudy.com, as well as any related services, sales, marketing, or events.

Please read this privacy notice carefully to understand how we handle your personal data.


TABLE OF CONTENTS

  1. What Information Do We Collect?
  2. How Do We Use Your Information?
  3. SMS Messaging Data Usage and Privacy
  4. Will Your Information Be Shared With Anyone?
  5. Do We Use Cookies and Other Tracking Technologies?
  6. Do We Use Google Maps?
  7. How Do We Handle Your Social Logins?
  8. What Is Our Stance on Third-Party Websites?
  9. How Long Do We Keep Your Information?
  10. What Are Your Privacy Rights?
  11. Controls for Do-Not-Track Features
  12. Do California Residents Have Specific Privacy Rights?
  13. Do We Make Updates to This Notice?
  14. How Can You Contact Us About This Notice?
  15. How Can You Review, Update, or Delete the Data We Collect From You?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In short: We collect personal information that you provide to us directly.

We collect personal information that you voluntarily provide when you:

Personal information we collect may include the following:

Social Media Login Data:
If you choose to register or log in using social media account details (e.g., Facebook, Google), we will collect the information described in Section 7: How Do We Handle Your Social Logins?

Accuracy of Data:
All personal information you provide must be accurate and complete. Please notify us of any changes to your information.


Information Automatically Collected

In short: Certain information—like your IP address and/or device characteristics—is collected automatically when you interact with our Services.

We automatically collect certain technical information when you access or use our website, such as:


Information Collected Through Cookies and Similar Technologies

Like many businesses, we use cookies and similar tracking technologies to collect information. For more details, see Section 5: Do We Use Cookies and Other Tracking Technologies?


Information Collected From Other Sources

We may obtain data about you from public databases, joint marketing partners, social media platforms, or other third parties. Examples include:

2. HOW DO WE USE YOUR INFORMATION?

In short: We process your information to provide, improve, and secure our Services, fulfill contractual obligations, and comply with legal requirements.

We use personal information collected via our website and other channels for the following purposes:

To Provide and Manage Services:

For Marketing and Promotional Activities:

For Analytics and Improvement:

To Protect Our Services:

To Comply With Legal Obligations:


3. SMS MESSAGING DATA USAGE AND PRIVACY

UPI Study Inc. is committed to ensuring the transparent, secure, and compliant use of SMS data in alignment with applicable laws, including the Telephone Consumer Protection Act (TCPA), and industry standards.

Purpose of SMS Messaging

We use SMS messaging exclusively for the following purposes:

  1. Transactional Messaging:

    • Responding to user inquiries initiated by the user.
    • Sending account-related notifications, such as confirmations, password resets, or updates regarding course progress.
    • Providing status updates for orders, subscriptions, or payments.
  2. Promotional Messaging (with Explicit Consent):

    • Sending promotional offers, surveys, or recommendations exclusively to users who have explicitly opted in to receive marketing messages.

User Consent for SMS Messaging

UPI Study Inc. strictly adheres to consent-based communication practices. We will only send SMS messages to users who have explicitly agreed to receive such communications. Consent may be provided through the following methods:

What SMS Data We Collect

To deliver SMS services, we may collect and process the following data:

How We Use SMS Data

  1. Transactional Messaging:

    • To deliver essential account-related and service-related updates, such as order confirmations, account status updates, or system notifications.
  2. Marketing Messaging (with Consent):

    • To provide promotional content, offers, and surveys only to users who have explicitly given verifiable consent.
  3. Automated Processes:

    • To send verification codes, manage reminders, or deliver appointment notifications, if applicable.

Sharing SMS Data

UPI Study Inc. is committed to protecting the confidentiality of your SMS data. We only share data under the following conditions:

  1. Third-Party Service Providers:

    • SMS delivery platforms, such as Twilio, process data solely to deliver messages. These providers are contractually obligated to protect your data and ensure regulatory compliance.
  2. Legal Compliance:

    • We may disclose SMS data to comply with legal requirements, such as subpoenas, court orders, or regulatory obligations.

Your Rights Regarding SMS Communication

  1. Opt-Out of SMS Messaging:

    • Users can opt out at any time by replying “STOP” to any message. Once opted out, no further SMS messages will be sent, except to confirm the opt-out request.
  2. Access and Deletion:

    • Users have the right to request records of their SMS interactions or request data deletion by contacting us at [email protected].
  3. Revoking Consent:

    • Users may withdraw previously provided consent for marketing messages at any time through their account settings or by contacting us.

Compliance Assurance

UPI Study Inc. ensures that all SMS communications:

By following these practices, we prioritize user privacy and ensure compliance with applicable laws and regulations.


4. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In short: We only share your data with your consent, to comply with legal obligations, to provide services, or for legitimate business needs.

We may share your personal information in the following situations:

1. Consent

We may share your data if you have given explicit consent for a specific purpose.

2. Service Providers

We share your information with trusted third-party vendors who assist us in providing services, such as:

These vendors are contractually obligated to protect your information and only use it for the services they provide.

3. Legal Obligations

We may disclose your information if required to comply with applicable laws, regulations, legal processes, or government requests, such as:

4. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring organization.

5. Affiliates

We may share your data with our affiliates (e.g., parent or subsidiary companies) to support the delivery of services.

6. Third-Party Advertising

We may share anonymized or aggregated data with advertising networks for targeted marketing.


5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: Yes, we use cookies and other technologies to collect and store information.

We use cookies and similar tracking technologies to enhance your browsing experience and gather usage data.

Types of Cookies We Use

Third-Party Tools

We may use third-party tools like Google Analytics or Facebook Pixel to analyze traffic and measure advertising effectiveness.

Managing Cookies

You can adjust your browser settings to reject cookies. Note that disabling cookies may affect your user experience.

For more details, refer to our Cookie Policy.

6. DO WE USE GOOGLE MAPS?

In short: Yes, we use Google Maps APIs to provide location-based services.

Our website and services may incorporate Google Maps APIs for:

Data Collected by Google Maps APIs

Your Privacy Choices

You can manage or revoke location permissions in your device settings. For further details, refer to Google’s PrivacyPolicy and Terms of Service.


7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In short: If you log in through social media accounts, we may collect certain profile data.

Our website allows registration or login via third-party social media platforms, such as Google or Facebook.

Data We Collect From Social Logins

The specific information we collect depends on your social media account’s privacy settings but may include:

How We Use Social Login Data

We use this data to:

Note: We are not responsible for the privacy or security practices of these third-party platforms. Please review their privacy policies for more information.

8. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In short: We are not responsible for the practices of third-party websites linked on our platform.

Our website may include links to third-party websites, services, or advertisements. Clicking on these links may direct you to external platforms outside of our control.

What This Means for You


9. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We retain your information only as long as necessary for legitimate business purposes or as required by law.

Retention Periods

Data Deletion

When your data is no longer required, we will:

Note: Some data may need to be retained longer to comply with legal obligations or to resolve disputes.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In short: You have rights to access, correct, delete, or restrict the processing of your personal information.

Your Rights May Include:

  1. Access and Portability: Request a copy of your personal data.
  2. Correction: Update inaccurate or incomplete data.
  3. Deletion: Request that your personal data be deleted, subject to legal limitations.
  4. Restriction of Processing: Limit how we use your data in specific cases.
  5. Objection: Object to data processing based on legitimate interests or direct marketing.

Exercising Your Rights:

You can submit your requests to:

We will verify your identity before processing your request to ensure data security.

Opt-Out of Marketing Communications

Note: Opting out of marketing does not affect service-related communications.


11. CONTROLS FOR DO-NOT-TRACK FEATURES

In short: We do not respond to DNT browser signals at this time.

Most web browsers and some mobile devices include a “Do-Not-Track” (DNT) feature that allows you to signal your preference for online tracking. However, as there is no standard for recognizing DNT signals, we currently do not respond to them.

If a standard is adopted in the future, we will update this section accordingly.

12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: Yes, California residents are entitled to additional privacy protections under the California Consumer Privacy Act (CCPA).

Rights Under the CCPA

If you are a California resident, you have the following rights:

  1. Right to Know:

    • Categories of personal information we collect, use, or share.
    • Sources of personal information collected.
    • Purpose of collecting or selling personal data.
    • Third parties with whom your data is shared.
  2. Right to Access:

    • Request a copy of your personal data in a portable format.
  3. Right to Delete:

    • Request deletion of your personal data, subject to certain exceptions (e.g., legal compliance).
  4. Right to Opt-Out of Sale:

    • Opt-out of the sale of your personal information. We do not sell your personal data.
  5. Right to Non-Discrimination:

    • You will not be discriminated against for exercising your privacy rights.

Exercising Your CCPA Rights

You may submit requests through:

We will verify your identity before processing your request to protect your data.

Additional Details for California Residents:


13. DO WE MAKE UPDATES TO THIS NOTICE?

In short: Yes, we update this notice to reflect changes in practices or legal requirements.

We may update this privacy notice periodically. The updated version will be effective as soon as it is posted and will be indicated by the “Last Updated” date at the top.

If we make material changes, we will notify you via:

We encourage you to review this notice frequently to stay informed about how we protect your information.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this privacy notice, or wish to exercise your rights, please contact us at:

We strive to respond to all inquiries and data requests within 30 days, as required by applicable laws.

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to, update, or delete the personal information we collect from you.

How to Submit a Request

You can:

What to Expect

Upon receiving your request, we will:

  1. Verify your identity to ensure the security of your data.
  2. Confirm receipt of your request and provide an estimated timeline.
  3. Process your request within 30 days, unless additional time is required.

Data Deletion Exceptions

We may retain personal information where required to:


FINAL NOTE

This privacy notice was last updated on 11/14/2024. By using our Services, you acknowledge that you have read and understood this privacy notice. If you do not agree with any part of this policy, you should discontinue using our Services immediately.