Course Curriculum

    1. Course Overview and Learning Outcomes

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    1. Introduction

    2. Video: What is Technical Writing

    3. Video: Ethics in Technical Writing

    4. Ch 1.1: Understanding the Fundamentals

    5. Quiz 1.1

    6. Ch 1.2: Technical Writing Ethics and Responsibilities

    7. Quiz 1.2

    8. Summary

    1. Introduction

    2. Ch 2.1: Understanding Responsibilities, Stakeholders, and Legal Considerations

    3. Quiz 2.1

    4. Ch 2.2: Addressing Unethical Practices and Employing Ethical Techniques in Professional Writing

    5. Quiz 2.2

    6. Ch 2.3: Legal Issues, Communication Constraints, and Style Guidelines in Professional Writing

    7. Quiz 2.3

    8. Summary

    1. Introduction

    2. Video: Good Collaboration

    3. Ch 3.1: Effective Teamwork: The Power of Collaboration

    4. Quiz 3.1

    5. Ch 3.2: Leveraging Social Media and Managing Online Presence

    6. Quiz 3.2

    7. Summary

    1. Introduction

    2. Video: Tips for Creating a Great Cover Letter

    3. Video: Delivering Bad News & Making Apologies

    4. Ch 4.1: Comprehensive Guide to Effective Business Writing

    5. Quiz 4.1

    6. Ch 4.2: Comprehensive Guide to Writing Effective Application Letters and Cover Letters

    7. Quiz 4.2

    8. Ch 4.3: Comprehensive Guide to the Components and Style of Business Letters

    9. Quiz 4.3

    10. Summary

    1. Introduction

    2. Video: Writing an Effective Business Email

    3. Video: Writing a Business Memo

    4. Video: The Key Forms of Business Writing: Basic Memo

    5. Ch 5.1: Internal Communication Methods: Memos, Emails, Texting, and Microblogs

    6. Quiz 5.1

    7. Ch 5.2: Effective Digital Communication and Netiquette in Business

    8. Quiz 5.2

    9. Ch 5.3: Guidelines for Effective E-mail Communication in a Business Setting

    10. Quiz 5.3

    11. Summary

About this course

  • 135 lessons
  • 1750+ Transfer Colleges
  • ACE & NCCRS Approved
  • Globally Recognized

Answers You Didn't Know You Needed!

    General Questions

  • With UPI, you determine your own level of time commitment. You can move through coursework quickly or slow down your pace.

  • YES, there are exams—held online on our platform and are proctored. Your course grade distribution is:

    • 25% Attendance
    • 25% Quiz
    • 25% Assignments
    • 25% Final Exam
  • Content Questions

  • To ensure your UPI Study courses transfer to your university, check two things: 

    1) Is your university listed? If it's one of the 1,500 universities listed with NCCRS, you're all set. 

    OR 

    2) Check your university's credit policy. If it says they accept credits from "regionally accredited" universities, you're good to go! As long as you meet one of these criteria, your courses should transfer without a hitch.

    Check the list of colleges here.

  • Membership Questions

  • Yes, that is what differentiates UPI. With each student their advisor will guide them on how to move forward.