Level 7 - Human Resources Management

Interested in this course? Email us at [email protected]

Course curriculum

1. Introduction
1. Human Resource Management Defined
2. Objective of HRM
3. HRM Responsibilities
4. Lesson Summary
5. Quiz - 1.1
1. Craft System
2. Industrial Revolution
3. Scientific Management
4. Human Relations Movement
5. Lesson Summary
6. Quiz - 1.2
1. Human Capital Defined
2. Importance of Human Capital
3. The Roles of Human Resource Management
4. Lesson Summary
5. Quiz - 1.3
1. Function and Structure
2. Recruiting
3. Training and Development
4. Compensation and Benefits Administration
5. Health and Safety
6. Employee and Labor Relations
7. Other Considerations
8. Lesson Summary
9. Quiz 1.4
1. External Factors Defined
2. Social & Cultural Environment
3. Technology
4. Economic Environment
5. Political & Legal Environment
6. Lesson Summary
7. Quiz 1.5
1. Planning for Goal Achievement
2. Linking HRP to Strategy
3. External & Internal Alignment
4. Lesson Summary
5. Quiz 1.6
1. Personnel Management Defined
2. Human Resource Management Defined
3. The Difference?
4. Lesson Summary
5. Quiz - 1.7
1. What Are Generations?
2. The Different Generations Identified
3. What Are the Values of Different Generations?
4. Generational Work Ethic
5. Lesson Summary
6. Quiz 1.8
1. Major Job Attitudes
2. Three Types of General Attitudes
3. The Aspects of Job Attitude
4. Organizational Commitment
5. Lesson Summary
6. Quiz 1.9
1. Ethics Defined
2. Law, Regulations and Ethics
3. Code of Ethics
4. Corporate Social Responsibility
5. Stakeholder Theory and HR
6. Lesson Summary
7. Quiz 1.10
1. Ch 2.1 Classical Scientific School of Management
2. Scientific Management
3. Application of Scientific Management
4. Lesson Summary
5. Quiz 2.1
1. Introduction
2. What Would Taylor Do?
3. The Observations of Frederick Taylor
4. The Father of Scientific Management
5. Taylor's Four Principles of Scientific Management
6. The Four Principles Applied
7. Lesson Summary
8. Quiz 2.2
1. Introduction
2. 14 Principles of Management
3. Review of Principles 1-7
4. Principles 8-14
5. Lesson Summary
6. Quiz 2.3
1. Introduction
2. What are the Principles of Management?
3. Administrative Management Theory
4. Who was Henri Fayol?
5. Fayol's Principles of Management
6. Importance and Criticism of Fayol's Principles of Management
7. Lesson Summary
8. Frequently Asked Questions
9. Quiz 2.4
1. Introduction
2. What is the Human Relations Movement?
3. History of the Human Relations Movement
4. Elements of the Human Relations Approach
5. Advantages of the Human Relations Movement
6. Disadvantages of the Human Relations Movement
7. Human Relations in Organizations Example
8. Lesson Summary
9. Frequently Asked Questions
10. Quiz 2.5
1. Introduction
2. Understanding McGregor's Theory X and Theory Y
3. What is Theory X?
4. What is Theory Y?
5. Different Types of Managers
6. Lesson Summary
7. Frequently Asked Questions
8. Quiz 2.6
1. Ch 3.1 Job Design: Definition and Purpose
2. Job Design
3. Scientific Management
4. Job Enlargement and Rotation
5. Job Enrichment
6. Job Characteristics Theory
7. Lesson Summary
8. Quiz 3.1
1. Introduction
2. What is Employee Empowerment in Job Design?
3. Job Design Theory
4. Strategies for Job Design
5. Job Design Examples
6. Benefits of Job Design for Employee Empowerment
7. Lesson Summary
8. Frequently Asked Questions
9. Quiz 3.2
1. Introduction
2. Job Redesign
3. Job Enrichment
4. Job Enlargement
5. Job Rotation
6. Lesson Summary
7. Quiz 3.3
1. Introduction
2. Reengineering
3. Why Reengineer?
4. How to Reengineer Jobs
5. Lesson Summary
6. Quiz 3.4
1. Introduction
2. Job Analysis
3. Job Description: Meaning and Definition
4. Job Specification Definition
5. Job Description vs. Job Specification
6. Examples of the Job Description and Job Specification
7. Lesson Summary
8. Frequently Asked Questions
9. Quiz 3.5
1. Introduction
2. What is Job Evaluation?
3. Why is the Purpose of Job Evaluations?
4. Job Evaluation Methods
5. Lesson Summary
6. Frequently Asked Questions
7. Quiz 3.6
1. Introduction
2. Job Design & Analysis
3. Standardization
4. Standardization in Appraisals
5. Use in Development
6. Lesson Summary
7. Quiz 3.7
1. Ch 4.1 Human Resource Management: Hiring and Staffing
2. What Is Human Resources Management?
3. Staffing Tasks for Managers
4. Lesson Summary
5. Quiz 4.1
1. Introduction
2. Understanding the Hiring Process
3. HR Hiring Process
4. What is the Hiring Process?
5. Lesson Summary
6. Frequently Asked Questions
7. Quiz 4.2
1. Introduction
2. Interviews - General Framework
3. Types of Interviews
4. Methods of Interviewing
5. Interviewing Pitfalls
6. Lesson Summary
7. Quiz 4.3
1. Introduction
2. What is Recruitment?
3. What is Job Posting and Bidding?
4. How to Bid on a Job.
5. Pros and Cons of Job Bidding
6. Lesson Summary
7. Quiz 4.4
1. Introduction
2. Absenteeism and Turnover
3. Impact
4. Solutions
5. Lesson Summary
6. Quiz 4.5
1. Introduction
2. Breaking Up Is Hard to Do
3. Documentation of Employee Performance
4. Compelling Reason for Termination
5. Set of Alternatives
6. Lesson Summary
7. Quiz 4.6
1. Introduction
2. Types of Termination of Employment
3. What is Voluntary Termination?
4. What is Involuntary Termination?
5. Comparing Voluntary vs. Involuntary Termination Types
6. What Is the Difference Between Layoff and Termination?
7. What Is the Difference Between RIF vs. Layoff?
8. What Is the Difference Between Resignations vs. Retirement?
9. Lesson Summary
10. Frequently Asked Questions
11. Quiz 4.7
1. Introduction
2. Impulsive Quitting
3. Comparison Quitting
4. Pre-Planned Quitting
5. Conditional Quitting
6. Why is it Important?
7. Lesson Summary
8. Quiz 4.8
1. Ch 5.1 Assessing Training Needs of an Organization
2. From Here to There: Assessing Training Needs
3. The Process of Assessing Training Needs
4. Lesson Summary
5. Quiz 5.1
1. Introduction
2. What are Employee Training Programs?
3. Benefits of Employee Training
4. Types of Training Methods
5. Creating Staff Training Programs
6. Examples of Training and Development Programs for Employees
7. Lesson Summary
8. Quiz 5.2
1. Introduction
2. Orientation Defined
3. Design & Content
4. Why It's Important
5. Lesson Summary
6. Quiz 5.3
1. Introduction
2. Training Methods For Employees: Overview
3. Importance of Training Methods for Employees
4. Training Techniques in the Workplace
5. Examples of Training and Development Programs For Employees
6. Lesson Summary
7. Frequently Asked Questions
8. Quiz 5.4
1. Introduction
2. Career Management and Development
3. Benefits for Managers
4. Benefits for Employees
5. Benefits for the Organization
6. Lesson Summary
7. Quiz 5.5
1. Introduction
2. What is Career Development?
3. Four Stages of Career Development
4. Lesson Summary
5. Quiz 5.6
1. Introduction
2. Emotional Intelligence
3. Five Domains of EQ
4. Lesson Summary
5. Quiz 5.7
1. Introduction
2. Disciplinary Action - An Overview
3. 'Hot Stove' Rule
4. Progressive Discipline
5. Lesson Summary
6. Quiz 5.8
1. Ch 6.1 Performance Appraisals: Benefits and Challenges
2. Performance Appraisal Benefits
3. Performance Appraisal Challenges
4. Lesson Summary
5. Quiz 6.1
1. Introduction
2. Multifunctional Tool
3. Administrative Uses
4. Developmental Uses
5. Lesson Summary
6. Quiz 6.2
1. Introduction
2. Effective Performance Appraisals
3. Lesson Summary
4. Quiz 6.3
1. Introduction
2. Common Appraisal Methods
3. Critical Incident Method
4. Pros and Cons: Critical Incident Method
5. Graphic Rating Scale
6. Pros and Cons: Graphic Rating Scale
7. Behaviorally Anchored Rating Scale (BARS)
8. Lesson Summary
9. Frequently Asked Questions
10. Quiz 6.4
1. Introduction
2. Performance Management & Appraisals
3. Lesson Summary
4. Quiz 6.5
1. Introduction
2. Narratives
3. Forced Choice Technique
4. Forced Distributions
5. Lesson Summary
6. Quiz 6.6
1. Introduction
2. Employee Performance Checkpoints
3. Commonly Used Employee Appraisals
4. Rating Scales
5. Lesson Summary
6. Quiz 6.7
1. Introduction
2. Worker Inclusion
3. Defining MBO
4. What MBO Delivers
5. Lesson Summary
6. Quiz 6.8
1. Introduction
2. What is Job Dissatisfaction?
3. Job Satisfaction vs Job Dissatisfaction
4. What are the Four Causes of Loss in Job Satisfaction?
5. What are Four Common Responses to Job Dissatisfaction?
6. Lesson Summary
7. Frequently Asked Questions
8. Quiz 6.9
1. Ch 7.1 Understanding Employee Compensation
2. 'Show Me the Money' and Other Benefits to Employment
3. Lesson Summary
4. Quiz 7.1
1. Introduction
2. Components of Compensation
3. Direct Financial Compensation
4. Indirect Financial Compensation
5. Non-Financial Compensation
6. Strategy Considerations
7. Lesson Summary
8. Quiz 7.2
1. Introduction
2. What is a Salary?
3. Salary Etymology
4. Compensation Systems
5. Commission and Pay-For-Performance
6. Salary Examples
7. Lesson Summary
8. Frequently Asked Questions
9. Quiz 7.3
1. Introduction
2. Compensation Equity Defined
3. External & Internal Equity
4. Employee Equity
5. Importance
6. Lesson Summary
7. Quiz 7.4
1. Introduction
2. Employee Benefits Definition
3. Employee Benefits Examples
4. Mandatory Benefits
5. Voluntary Benefits at Work
6. Structuring Employee Benefits
7. Lesson Summary
8. Frequently Asked Questions
9. Quiz 7.5
1. Introduction
2. Types of Retirement Benefits
3. Pensions & Cash Payment Plans
4. 401(k) Plans
5. Lesson Summary
6. Quiz 7.6
1. Introduction
2. Incentive Compensation Defined
3. Lesson Summary
4. Quiz 7.7
1. Ch 8.1 Global Staffing Approaches: Ethnocentric, Regiocentric, Polycentric, and Geocentric
2. Employees in Global Staffing
3. Ethnocentric Staffing
4. Polycentric Staffing
5. Regiocentric Staffing
6. Geocentric Staffing
7. Lesson Summary
8. Quiz 8.1
1. Introduction
2. What are Expatriate Employees?
3. Considerations for Expatriate Employees
4. Expatriate Compensation
5. Making an Expatriation and Repatriation Plan
6. Pros and Cons of Becoming an Expatriate Employee
7. Lesson Summary
8. Quiz 8.2
1. Introduction
2. Employees Across the Globe
3. Labor & Employee Relations
4. Cultural Considerations
5. Lesson Summary
6. Quiz 8.3
1. Ch 9.1 Affirmative Action: Definition and Effects on Diversity in the Workplace
2. Affirmative Action
3. Affirmative Action Promotes Diversity
4. Lesson Summary
5. Quiz 11.1
1. Introduction
2. Ability and Disability Diversity in the Workplace
3. Understanding Ability and Disability Diversity
4. Sensitivity Training
5. ADA & Accommodation
6. Examples of Disability Inclusion
7. Lesson summary
8. Quiz 9.2
1. Introduction
2. Age Diversity Definition
3. Age Diversity Trends and Examples
4. Lesson Summary
5. Quiz 9.3
1. Introduction
2. Gender Diversity
3. Modern-Day Gender Diversity Facts
4. A Sobering Example
5. Closing the Gap
6. Lesson Summary
7. Quiz 9.4
1. Introduction
2. Cultural Differences in the Workplace
3. Cultural Diversity in the Workplace
4. Cultural Diversity Trends
5. Challenges of Diversity in the Workplace
6. Lesson Summary
7. Quiz 9.5
1. Introduction
2. Workplace Violence
3. The Stats
4. Mitigating Violence
5. Lesson Summary
6. Quiz 9.6
1. Final Exam

About this course

Free
432 lessons
0 hours of video content

Ch 1 - Overview of HRM Field

Ch 1.1 - Human Resource Management: Definition, Objectives & Responsibilities

Ch 1.2 - History of HRM: Craft System & Human Relations Movement

Ch 1.3 - What Is Human Capital? - Importance to An Organization

Ch 1.4 - The Internal Structure of an HR Department

Ch 1.5 - External Factors Impacting HRM

Ch 1.6 - Aligning HRM and Organizational Strategy

Ch 1.7 - Human Resource Management vs. Personnel Management

Ch 1.8 - HRM involves training, but personnel management does not

Ch 1.9 - Major Job Attitudes: Satisfaction, Commitment, Engagement & More

Ch 1.10 - Ethical Issues in HR: Definition & Importance

Ch 2. Organizational Theories & Human Resources

Ch 2.2 Frederick Taylor & Management: Maximizing Productivity & Efficiency

Ch 2.3 Fayol's Theories on Staff Management and Worker Satisfaction

Ch 2.4 Henri Fayol's Management Principles: Managing Departmental Task Organization

Ch 2.5 The Human Relations Movement: Definition and Significance to Organizational Behavio

Ch 2.6 Theory X & Theory Y: Two Types of Managers

Ch 3. Job Analysis and Design

Ch 3.2 Empowerment and Job Design

Ch 3.3 Types of Job Redesign: Job Enrichment, Enlargement & Rotation

Ch 3.4 Reengineering Jobs for Continuous Improvement

Ch 3.5 The Importance of Job Specifications, Job Descriptions, and Position Descriptions

Ch 3.6 Four Methods of Job Evaluation: Ranking, Classification, Point & Factor Comparison

Ch 3.7 Analysis & Design in Performance Standardization

Ch 4. Staffing in Organizations

Ch 4.2 The Hiring Process: How Human Resource Managers Recruit and Hire Employees

Ch 4.3 Common Staffing Selection Methods: Definitions, Interview Types, Pros & Cons

Ch 4.4 Job Bidding as a Recruitment Method

Ch 4.5 Absenteeism and Turnover in the Workplace: Definition & Effects

Ch 4.6 Terminating an Employee: Process & Best Practices

Ch 4.7 Types of Termination: Attrition, Layoffs, Resignation, Retirement & RIF

Ch 4.8 Impulsive, Comparison, Pre-Planned & Conditional Reasons Employees Quit

Ch 5. Training and Development in Organizations

Ch 5.2 Types of Employee Training Programs

Ch 5.3 New Hire Orientation: Importance of Training Design & Content

Ch 5.4 Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

Ch 5.5 What Is Career Management and Development? - Definition and Purpose

Ch 5.6 Career Stages: Establishment, Advancement, Maintenance & Withdrawal

Ch 5.7 Goleman's Domains of Leadership: Definition and Concept of Emotional Intelligence

Ch 5.8 Common Methods of Employee Discipline: 'Hot Stove' and Progressive Discipline

Ch 6. Performance Appraisals

Ch 6.2 Uses of Performance Appraisals: Administrative and Developmental

Ch 6.3 Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals

Ch 6.4 Common Appraisal Methods 1: Critical Incident, Graphic Rating Scale & BARS

Ch 6.5 Types of Performance Appraisal: Trait, Behavioral & Results

Ch 6.6 Common Appraisal Methods 2: Narratives, Forced Choice & Forced Distribution

Ch 6.7 Performance Appraisal and 360 Feedback

Ch 6.8 What Is Management by Objective? - Defining the MBO Process

Ch 6.9 Job Dissatisfaction: Causes, Reasons and Employee Responses

Ch 7. Employee Compensation Issues

Ch 7.2 Direct, Indirect & Non-Financial Compensation Strategies

Ch 7.3 Common Compensation Systems: Salary, Hourly, Contractor, Pay-For-Performance

Ch 7.4 Compensation Equity: Definition & Importance

Ch 7.5 Mandatory vs. Voluntary Benefits: Definition & Examples

Ch 7.6 Retirement Compensation Systems: 401(k) and Pensions

Ch 7.7 Incentive Compensation Plans: Merit Pay, Piece Rates, Commissions, Bonuses & Skills-Based

Ch 8 International Human Resource Management

Ch 8.2 Expatriate Staffing: Personal Impact, Repatriation & Compensation Considerations

Ch 8.3 Human Resource Interactions with Host, Parent & Third-Country Nationals

Ch 9. Current Issues and Trends in HRM

Ch 9.2 Ability and Disability Diversity in the Workplace: Definition, Trends & Examples

Ch 9.3 Age Diversity in the Workplace: Definition, Trends & Examples

Ch 9.4 Gender Diversity in the Workplace: Definition, Trends & Examples

Ch 9.5 Cultural Diversity in the Workplace: Definition, Trends & Examples

Ch 9.6 Workplace Violence: Trends and Impact on Human Resources

Final Exam

About this course