Course curriculum
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Introduction
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Human Resource Management Defined
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Objective of HRM
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HRM Responsibilities
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Lesson Summary
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Quiz - 1.1
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Craft System
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Industrial Revolution
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Scientific Management
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Human Relations Movement
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Lesson Summary
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Quiz - 1.2
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Human Capital Defined
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Importance of Human Capital
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The Roles of Human Resource Management
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Lesson Summary
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Quiz - 1.3
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Function and Structure
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Recruiting
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Training and Development
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Compensation and Benefits Administration
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Health and Safety
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Employee and Labor Relations
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Other Considerations
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Lesson Summary
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Quiz 1.4
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External Factors Defined
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Social & Cultural Environment
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Technology
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Economic Environment
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Political & Legal Environment
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Lesson Summary
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Quiz 1.5
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Planning for Goal Achievement
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Linking HRP to Strategy
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External & Internal Alignment
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Lesson Summary
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Quiz 1.6
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Personnel Management Defined
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Human Resource Management Defined
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The Difference?
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Lesson Summary
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Quiz - 1.7
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What Are Generations?
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The Different Generations Identified
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What Are the Values of Different Generations?
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Generational Work Ethic
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Lesson Summary
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Quiz 1.8
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Major Job Attitudes
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Three Types of General Attitudes
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The Aspects of Job Attitude
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Organizational Commitment
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Lesson Summary
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Quiz 1.9
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Ethics Defined
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Law, Regulations and Ethics
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Code of Ethics
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Corporate Social Responsibility
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Stakeholder Theory and HR
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Lesson Summary
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Quiz 1.10
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Ch 2.1 Classical Scientific School of Management
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Scientific Management
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Application of Scientific Management
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Lesson Summary
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Quiz 2.1
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Introduction
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What Would Taylor Do?
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The Observations of Frederick Taylor
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The Father of Scientific Management
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Taylor's Four Principles of Scientific Management
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The Four Principles Applied
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Lesson Summary
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Quiz 2.2
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Introduction
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14 Principles of Management
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Review of Principles 1-7
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Principles 8-14
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Lesson Summary
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Quiz 2.3
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Introduction
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What are the Principles of Management?
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Administrative Management Theory
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Who was Henri Fayol?
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Fayol's Principles of Management
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Importance and Criticism of Fayol's Principles of Management
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Lesson Summary
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Frequently Asked Questions
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Quiz 2.4
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Introduction
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What is the Human Relations Movement?
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History of the Human Relations Movement
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Elements of the Human Relations Approach
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Advantages of the Human Relations Movement
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Disadvantages of the Human Relations Movement
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Human Relations in Organizations Example
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Lesson Summary
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Frequently Asked Questions
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Quiz 2.5
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Introduction
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Understanding McGregor's Theory X and Theory Y
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What is Theory X?
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What is Theory Y?
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Different Types of Managers
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Lesson Summary
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Frequently Asked Questions
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Quiz 2.6
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Ch 3.1 Job Design: Definition and Purpose
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Job Design
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Scientific Management
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Job Enlargement and Rotation
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Job Enrichment
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Job Characteristics Theory
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Lesson Summary
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Quiz 3.1
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Introduction
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What is Employee Empowerment in Job Design?
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Job Design Theory
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Strategies for Job Design
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Job Design Examples
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Benefits of Job Design for Employee Empowerment
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Lesson Summary
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Frequently Asked Questions
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Quiz 3.2
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Introduction
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Job Redesign
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Job Enrichment
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Job Enlargement
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Job Rotation
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Lesson Summary
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Quiz 3.3
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Introduction
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Reengineering
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Why Reengineer?
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How to Reengineer Jobs
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Lesson Summary
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Quiz 3.4
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Introduction
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Job Analysis
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Job Description: Meaning and Definition
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Job Specification Definition
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Job Description vs. Job Specification
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Examples of the Job Description and Job Specification
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Lesson Summary
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Frequently Asked Questions
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Quiz 3.5
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Introduction
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What is Job Evaluation?
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Why is the Purpose of Job Evaluations?
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Job Evaluation Methods
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Lesson Summary
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Frequently Asked Questions
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Quiz 3.6
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Introduction
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Job Design & Analysis
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Standardization
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Standardization in Appraisals
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Use in Development
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Lesson Summary
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Quiz 3.7
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Ch 4.1 Human Resource Management: Hiring and Staffing
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What Is Human Resources Management?
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Staffing Tasks for Managers
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Lesson Summary
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Quiz 4.1
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Introduction
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Understanding the Hiring Process
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HR Hiring Process
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What is the Hiring Process?
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Lesson Summary
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Frequently Asked Questions
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Quiz 4.2
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Introduction
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Interviews - General Framework
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Types of Interviews
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Methods of Interviewing
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Interviewing Pitfalls
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Lesson Summary
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Quiz 4.3
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Introduction
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What is Recruitment?
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What is Job Posting and Bidding?
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How to Bid on a Job.
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Pros and Cons of Job Bidding
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Lesson Summary
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Quiz 4.4
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Introduction
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Absenteeism and Turnover
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Impact
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Solutions
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Lesson Summary
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Quiz 4.5
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Introduction
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Breaking Up Is Hard to Do
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Documentation of Employee Performance
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Compelling Reason for Termination
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Set of Alternatives
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Lesson Summary
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Quiz 4.6
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Introduction
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Types of Termination of Employment
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What is Voluntary Termination?
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What is Involuntary Termination?
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Comparing Voluntary vs. Involuntary Termination Types
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What Is the Difference Between Layoff and Termination?
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What Is the Difference Between RIF vs. Layoff?
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What Is the Difference Between Resignations vs. Retirement?
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Lesson Summary
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Frequently Asked Questions
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Quiz 4.7
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Introduction
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Impulsive Quitting
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Comparison Quitting
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Pre-Planned Quitting
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Conditional Quitting
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Why is it Important?
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Lesson Summary
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Quiz 4.8
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Ch 5.1 Assessing Training Needs of an Organization
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From Here to There: Assessing Training Needs
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The Process of Assessing Training Needs
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Lesson Summary
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Quiz 5.1
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Introduction
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What are Employee Training Programs?
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Benefits of Employee Training
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Types of Training Methods
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Creating Staff Training Programs
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Examples of Training and Development Programs for Employees
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Lesson Summary
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Quiz 5.2
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Introduction
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Orientation Defined
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Design & Content
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Why It's Important
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Lesson Summary
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Quiz 5.3
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Introduction
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Training Methods For Employees: Overview
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Importance of Training Methods for Employees
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Training Techniques in the Workplace
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Examples of Training and Development Programs For Employees
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Lesson Summary
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Frequently Asked Questions
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Quiz 5.4
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Introduction
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Career Management and Development
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Benefits for Managers
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Benefits for Employees
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Benefits for the Organization
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Lesson Summary
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Quiz 5.5
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Introduction
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What is Career Development?
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Four Stages of Career Development
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Lesson Summary
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Quiz 5.6
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Introduction
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Emotional Intelligence
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Five Domains of EQ
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Lesson Summary
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Quiz 5.7
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Introduction
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Disciplinary Action - An Overview
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'Hot Stove' Rule
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Progressive Discipline
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Lesson Summary
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Quiz 5.8
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Ch 6.1 Performance Appraisals: Benefits and Challenges
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Performance Appraisal Benefits
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Performance Appraisal Challenges
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Lesson Summary
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Quiz 6.1
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Introduction
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Multifunctional Tool
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Administrative Uses
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Developmental Uses
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Lesson Summary
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Quiz 6.2
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Introduction
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Effective Performance Appraisals
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Lesson Summary
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Quiz 6.3
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Introduction
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Common Appraisal Methods
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Critical Incident Method
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Pros and Cons: Critical Incident Method
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Graphic Rating Scale
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Pros and Cons: Graphic Rating Scale
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Behaviorally Anchored Rating Scale (BARS)
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Lesson Summary
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Frequently Asked Questions
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Quiz 6.4
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Introduction
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Performance Management & Appraisals
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Lesson Summary
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Quiz 6.5
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Introduction
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Narratives
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Forced Choice Technique
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Forced Distributions
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Lesson Summary
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Quiz 6.6
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Introduction
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Employee Performance Checkpoints
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Commonly Used Employee Appraisals
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Rating Scales
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Lesson Summary
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Quiz 6.7
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Introduction
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Worker Inclusion
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Defining MBO
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What MBO Delivers
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Lesson Summary
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Quiz 6.8
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Introduction
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What is Job Dissatisfaction?
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Job Satisfaction vs Job Dissatisfaction
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What are the Four Causes of Loss in Job Satisfaction?
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What are Four Common Responses to Job Dissatisfaction?
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Lesson Summary
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Frequently Asked Questions
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Quiz 6.9
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Ch 7.1 Understanding Employee Compensation
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'Show Me the Money' and Other Benefits to Employment
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Lesson Summary
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Quiz 7.1
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Introduction
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Components of Compensation
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Direct Financial Compensation
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Indirect Financial Compensation
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Non-Financial Compensation
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Strategy Considerations
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Lesson Summary
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Quiz 7.2
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Introduction
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What is a Salary?
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Salary Etymology
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Compensation Systems
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Commission and Pay-For-Performance
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Salary Examples
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Lesson Summary
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Frequently Asked Questions
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Quiz 7.3
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Introduction
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Compensation Equity Defined
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External & Internal Equity
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Employee Equity
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Importance
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Lesson Summary
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Quiz 7.4
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Introduction
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Employee Benefits Definition
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Employee Benefits Examples
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Mandatory Benefits
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Voluntary Benefits at Work
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Structuring Employee Benefits
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Lesson Summary
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Frequently Asked Questions
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Quiz 7.5
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Introduction
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Types of Retirement Benefits
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Pensions & Cash Payment Plans
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401(k) Plans
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Lesson Summary
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Quiz 7.6
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Introduction
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Incentive Compensation Defined
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Lesson Summary
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Quiz 7.7
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Ch 8.1 Global Staffing Approaches: Ethnocentric, Regiocentric, Polycentric, and Geocentric
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Employees in Global Staffing
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Ethnocentric Staffing
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Polycentric Staffing
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Regiocentric Staffing
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Geocentric Staffing
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Lesson Summary
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Quiz 8.1
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Introduction
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What are Expatriate Employees?
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Considerations for Expatriate Employees
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Expatriate Compensation
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Making an Expatriation and Repatriation Plan
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Pros and Cons of Becoming an Expatriate Employee
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Lesson Summary
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Quiz 8.2
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Introduction
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Employees Across the Globe
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Labor & Employee Relations
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Cultural Considerations
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Lesson Summary
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Quiz 8.3
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Ch 9.1 Affirmative Action: Definition and Effects on Diversity in the Workplace
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Affirmative Action
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Affirmative Action Promotes Diversity
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Lesson Summary
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Quiz 11.1
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Introduction
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Ability and Disability Diversity in the Workplace
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Understanding Ability and Disability Diversity
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Sensitivity Training
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ADA & Accommodation
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Examples of Disability Inclusion
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Lesson summary
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Quiz 9.2
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Introduction
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Age Diversity Definition
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Age Diversity Trends and Examples
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Lesson Summary
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Quiz 9.3
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Introduction
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Gender Diversity
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Modern-Day Gender Diversity Facts
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A Sobering Example
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Closing the Gap
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Lesson Summary
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Quiz 9.4
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Introduction
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Cultural Differences in the Workplace
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Cultural Diversity in the Workplace
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Cultural Diversity Trends
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Challenges of Diversity in the Workplace
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Lesson Summary
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Quiz 9.5
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Introduction
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Workplace Violence
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The Stats
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Mitigating Violence
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Lesson Summary
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Quiz 9.6
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Assignment
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Final Exam
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About this course
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