Level 7 - Human Resources Management

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Course curriculum

1. Introduction
1. Human Resource Management Defined
2. Objective of HRM
3. HRM Responsibilities
4. Lesson Summary
5. Quiz - 1.1
1. Craft System
2. Industrial Revolution
3. Scientific Management
4. Human Relations Movement
5. Lesson Summary
6. Quiz - 1.2
1. Human Capital Defined
2. Importance of Human Capital
3. The Roles of Human Resource Management
4. Lesson Summary
5. Quiz - 1.3
1. Function and Structure
2. Recruiting
3. Training and Development
4. Compensation and Benefits Administration
5. Health and Safety
6. Employee and Labor Relations
7. Other Considerations
8. Lesson Summary
9. Quiz 1.4
1. External Factors Defined
2. Social & Cultural Environment
3. Technology
4. Economic Environment
5. Political & Legal Environment
6. Lesson Summary
7. Quiz 1.5
1. Planning for Goal Achievement
2. Linking HRP to Strategy
3. External & Internal Alignment
4. Lesson Summary
5. Quiz 1.6
1. Personnel Management Defined
2. Human Resource Management Defined
3. The Difference?
4. Lesson Summary
5. Quiz - 1.7
1. What Are Generations?
2. The Different Generations Identified
3. What Are the Values of Different Generations?
4. Generational Work Ethic
5. Lesson Summary
6. Quiz 1.8
1. Major Job Attitudes
2. Three Types of General Attitudes
3. The Aspects of Job Attitude
4. Organizational Commitment
5. Lesson Summary
6. Quiz 1.9
1. Ethics Defined
2. Law, Regulations and Ethics
3. Code of Ethics
4. Corporate Social Responsibility
5. Stakeholder Theory and HR
6. Lesson Summary
7. Quiz 1.10
1. Introduction to Human Capital
2. Elements of Human Capital
3. Characteristics of Human Capital
4. Investing in Human Capital
5. Measuring Human Capital
6. Lesson Summary
7. Quiz 2.1
1. What Is Agency Theory?
2. History & Characteristics
3. Self-Interested Behavior
4. Difference in Attitude
5. Case Study
6. Lesson Summary
7. Quiz 2.2
1. What Is AMO Theory?
2. Ways to Increase the Employees' Ability
3. What Causes Motivation?
4. What Promotes Opportunity?
5. Lesson Summary
6. Quiz 2.3
1. Background on Institutional Theory
2. Institutional Isomorphism
3. A Case Study on Institutional Theory
4. Lesson Summary
5. Quiz 2.4
1. Blending of Roles
2. The Part of the Theory
3. Lesson Summary
4. Quiz 2.5
1. What Is Resource-Based Theory?
2. Tangible Resources
3. Intangible Resources
4. Capabilities vs. Resources
5. Lesson Summary
6. Quiz 2.6
1. Resource Dependency Theory
2. Influencing Factors
3. Modern Examples
4. Lesson Summary
5. Quiz 2.7
1. A Shift Away from Classical Management Theory
2. The Emergence of the Neoclassical Theory of Management
3. Two Movements in the Neoclassical Theory
4. Human Relations Movement
5. Behavioral Movement
6. Lesson Summary
7. Quiz 2.8
1. History
2. Characteristics
3. Pros and Cons
4. Case Study
5. Quiz 2.9
1. What Is Human Resources Management?
2. Recruitment
3. External Recruiting
4. Internal Recruiting
5. Staffing Tasks for Managers
6. Lesson Summary
7. Quiz 3.1
1. What is the Hiring Process?
2. The Hiring Process in Action - Case Study
3. Lesson Summary
4. Quiz 3.2
1. Interviews - General Framework
2. Types of Interviews
3. Methods of Interviewing
4. Interviewing Pitfalls
5. Lesson Summary
6. Quiz 3.3
1. Internal vs. External Recruiting
2. Job Posting & Bidding
3. Advantages
4. Disadvantages
5. Lesson Summary
6. Quiz 3.4
1. Absenteeism and Turnover
2. Impact
3. Solutions
4. Lesson Summary
5. Quiz 3.5
1. Breaking Up Is Hard to Do
2. Documentation of Employee Performance
3. Compelling Reason for Termination
4. Set of Alternatives
5. Exit Interview
6. Written Statement of Termination
7. Lesson Summary
8. Quiz 3.6
1. Overview of Termination
2. Voluntary Terminations
3. Involuntary Terminations
4. Lesson Summary
5. Quiz 3.7
1. Impulsive Quitting
2. Comparison Quitting
3. Pre-Planned Quitting
4. Conditional Quitting
5. Why is it Important?
6. Lesson Summary
7. Quiz 3.8
1. From Here to There: Assessing Training Needs
2. The Process of Assessing Training Needs
3. The Process of Assessing Training Needs (continued...)
4. Lesson Summary
5. Quiz 4.1
1. Types of Training Programs
2. Literacy Training
3. Interpersonal Skills Training
4. Technology Training
5. Problem-Solving Training
6. Diversity or Sensitivity Training
7. Lesson Summary
8. Quiz 4.2
1. Orientation Defined
2. Design & Content
3. Why It's Important
4. Lesson Summary
5. Quiz 4.3
1. Training Methods
2. On-the-Job Training
3. Job Rotation
4. Job Mentoring
5. Lesson Summary
6. Quiz 4.4
1. Career Management and Development
2. Benefits for Managers
3. Benefits for Employees
4. Benefits for the Organization
5. Lesson Summary
6. Quiz 4.5
1. Career Stages
2. Establishment
3. Advancement
4. Maintenance
5. Withdrawal
6. Lesson Summary
7. Quiz 4.6
1. Emotional Intelligence
2. Five Domains of EQ
3. Lesson Summary
4. Quiz 4.7
1. Disciplinary Action - An Overview
2. 'Hot Stove' Rule
3. Progressive Discipline
4. Lesson Summary
5. Quiz 4.8
1. Exam instructions
2. Final Exam

About this course

Free
210 lessons
0 hours of video content

Level 7 - Human Resources Management

Course curriculum

CHAPTER 1 - Overview of HRM Field

Ch 1.1 - Human Resource Management: Definition, Objectives & Responsibilities

Ch 2.2 - History of HRM: Craft System & Human Relations Movement

Ch 1.3 - What Is Human Capital? - Importance to An Organization

Ch 1.4 - The Internal Structure of an HR Department

Ch 1.5 - External Factors Impacting HRM

Ch 1.6 - Aligning HRM and Organizational Strategy

Ch 1.7 - Human Resource Management vs. Personnel Management

Ch 1.8 - HRM involves training, but personnel management does not

Ch 1.9 - Major Job Attitudes: Satisfaction, Commitment, Engagement & More

Ch 1.10 - Ethical Issues in HR: Definition & Importance

Ch 2.1 - Human Capital Theory: Characteristics & Investment

Ch 2.2 - Agency Theory: Relationships of Principals & Agents

Ch 2.3 - AMO Theory: Ability, Motivation & Opportunities

Ch 2.4 - Institutional Theory: Environment & Social Structure

Ch 2.5 - Leader-Member Exchange Theory and Organizational Behavior

Ch 2.6 - Resource-Based Theory: Path to Competitive Advantage

Ch 2.7 - Resource Dependency Theory: How External Resources Affect Organizational Behavior

Ch 2.8 - Neoclassical Theory of Management: The Human Relations Approach

Ch 2.9 - Organizational Behavior Theory in Business

Ch 3.1 - Human Resource Management: Hiring and Staffing

Ch 3.2 - The Hiring Process: How Human Resource Managers Recruit and Hire Employees

Ch 3.3 - Common Staffing Selection Methods: Definitions, Interview Types, Pros & Cons

Ch 3.4 - Job Bidding as a Recruitment Method

Ch 3.5 - Absenteeism and Turnover in the Workplace: Definition & Effects

Ch 3.6 - Terminating an Employee: Process & Best Practices

Ch 3.7 - Types of Termination: Attrition, Layoffs, Resignation, Retirement & RIF

Ch 3.8 - Impulsive, Comparison, Pre-Planned & Conditional Reasons Employees Quit

Ch 4.1 - Assessing Training Needs of an Organization

Ch 4.2 - Types of Employee Training Programs

Ch 4.3 - New Hire Orientation: Importance of Training Design & Content

Ch 4.4 - Methods for Training Employees: Mentoring, On-The-Job & Job Rotation

Ch 4.5 - What Is Career Management and Development? - Definition and Purpose

Ch 4.6 - Career Stages: Establishment, Advancement, Maintenance & Withdrawal

Ch 4.7 - Emotional Intelligence - Definition and Concept

Ch 4.8 - Common Methods of Employee Discipline: 'Hot Stove' and Progressive Discipline

FINAL EXAM

About this course