BUS205 - Foundations of Leadership

An interactive blended learning program that focuses on expanding the capacity of individuals to perform in leadership roles by focusing on five key leadership expectations: Communication, Develop Talent, Diverse Teams, Innovation and Problem-solving

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Course curriculum

Short Lectures • 9h 28m total length

1. Classical Leadership Theories
  FREE PREVIEW
2. Trait Theories
  FREE PREVIEW
3. Behavior Theories
4. Contingency Theories
5. Transformational Theories
6. Lesson Summary
7. Quiz 1.1
1. What is Leadership?
2. Leadership in Organizations
3. A Leader's Role
4. Lesson Summary
5. Learning Outcomes
6. Quiz 1.2
1. Defining New Leadership Theory
2. Transformational Leadership
3. Charismatic Leadership
4. Traditional vs. New
5. Lesson Summary
6. Quiz 1.3
1. The 5 P's of Leadership
2. How to Use the 5 P's
3. Personal Attributes
4. Position
5. Purpose
6. Procedure/Process
7. Product
8. Lesson Summary
9. Quiz 1.4
1. Style and Authoritative Leadership
2. Participative Leadership
3. Laissez-Faire Leadership
4. Situational Leadership
5. Bureaucratic Leadership
6. Lesson Summary
7. Quiz 1.5
1. What We See
2. Attribution Theory Explained
3. Internal and External Views
4. Lesson Summary
5. Learning Outcomes
6. Quiz 1.6
1. Leadership Philosophies
2. Other Leadership Approaches
3. The Best Leadership Philosophy
4. Lesson Summary
5. Quiz 1.7
1. Charismatic Leadership Defined
2. Characteristics of a Charismatic Leader
3. Examples of Charisma in Leadership
4. Lesson Summary
5. Quiz 2.1
1. What is Charisma?
2. The Charismatic Leader
3. The Ugly Side of Charisma
4. Lesson Summary
5. Lesson Objectives
6. Quiz 2.2
1. Actions and Reactions
2. The Transactional Leader
3. TaKesha the Transactional Leader
4. Lesson Summary
5. Lesson Objectives
6. Quiz 2.3
1. Parlez-vous français?
2. Laissez-faire Leadership
3. Leon the Laissez-faire Leader
4. Lesson Summary
5. Lesson Objective
6. Quiz 2.4
1. The Situational Leader
2. Situational Leadership Defined
3. Situational Leader Example
4. Lesson Summary
5. Lesson Objective
6. Quiz 2.5
1. More than Meets the Eye
2. The Transformational Leader
3. Follow the Transformational Leader
4. Transformational Leaders in Today's Workplace
5. Lesson Summary
6. Lesson Objectives
7. Quiz 2.6
1. The Concept of Sharing
2. The Participative or Democratic Leader
3. Pablo the Participative Leader
4. Lesson Summary
5. Lesson Objective
6. Quiz 2.7
1. Control Freaks
2. The Authoritarian or Autocratic Leader
3. The Benefits of the Authoritarian or Autocratic Leader
4. Lesson Summary
5. Lesson Objective
6. Quiz 2.8
1. Trustworthy Leadership
2. Integrity
3. Competence and Consistency
4. Loyalty
5. Openness
6. Lesson Summary
7. Quiz 2.9
1. Are All Managers Leaders?
2. What Is a Manager?
3. What Is a Leader?
4. The Manager versus the Leader
5. Lesson Summary
6. Lesson Objective
7. Quiz 3.1
1. Leading as a Function of Management
2. Major McCarthy as a Leader
3. Manager Mike as a Leader
4. Leading: from Combat to Corporate
5. Lesson Summary
6. Learning Outcome
7. Quiz 3.2
1. Definition of Legitimate Power
2. Advantages and Disadvantages of Legitimate Power
3. Lesson Summary
4. Learning Outcomes
5. Quiz 3.3
1. Management Roles Defined
2. Interpersonal Role
3. Informational Role
4. Decisional Role
5. 14 Principles of Management
6. Lesson Summary
7. Learning Outcomes
8. Quiz 3.4
1. Introduction to Management Skills
2. Definition of Management Skills
3. Management Skills Example 1
4. Management Skills Example 2
5. Lesson Summary
6. Quiz 3.5
1. The Four Functions of Managers
2. Planning
3. Organizing
4. Leading
5. Controlling
6. Staffing
7. Lesson Review
8. Lesson Objectives
9. Quiz 3.6
1. 'Manager' Is an Adjective
2. Quantitative Approach
3. Systems Approach
4. Contingency Approach
5. Lesson Summary
6. Learning Outcome
7. Quiz 3.7
1. Managers in the Workforce
2. Top-Level Managers
3. Middle-Level Management
4. Low-Level Management
5. Lesson Summary
6. Lesson Objectives
7. Quiz 3.8
1. Diversity All Around Us
2. What Is Diversity?
3. Managing the Workforce
4. Talent Can Flourish and Grow
5. Language and Communication
6. Managing Varying Viewpoints
7. Lesson Summary
8. Learning Outcome
9. Quiz 3.9
1. Organizational Strategy
2. Objectives & Statements
3. Best Practices for Strategy
4. Lesson Summary
5. Quiz 3.10
1. The Mission Statement
2. Making a Statement
3. Examples of Mission Statements
4. Assessing Your Organization's Mission Statement
5. Mission Statements and Strategic Plans
6. Lesson Summary
7. Lesson Objectives
8. Quiz 3.11
1. Henry Ford's Vision
2. What's in a Vision Statement?
3. Key Points
4. Apple Vision Statement
5. Lesson Summary
6. Quiz 3.12
1. Qualities of Effective Leadership
2. Sharing Visions
3. Leading not Managing
4. Value Contribution
5. Hire Smart and Be Hands-Off
6. Provide Feedback and Earn Trust
7. Communicate
8. Lesson Summary
9. Quiz 4.1
1. Leadership Orientation
2. Task-Oriented leaders
3. People-Oriented leaders.
4. Lesson Summary
5. Lesson Objectives
6. Quiz 4.2
1. The Blake and Mouton Managerial Grid
2. The Two Behavior Dimensions
3. Five Leadership Styles
4. Country Club Leader
5. Impoverished Leader
6. Middle-of-the-Road Leader
7. Team Leader
8. Produce or Perish Leader
9. Lesson Summary
10. Learning Outcome
11. Quiz 4.3
1. Fiedler's Theory
2. Leadership Style
3. Three Dimensions of Situational Favorableness
4. Lesson Summary
5. Learning Outcomes
6. Quiz 4.4
1. Power Defined
2. Personal Power
3. Multiple Bases of Power
4. Lesson Summary
5. Learning Outcome
6. Quiz 4.5
1. What Is Formal Leadership?
2. Key Concepts
3. Lesson Summary
4. Quiz 4.6
1. What Is Informal Leadership?
2. Example
3. Lesson Summary
4. Quiz 4.7
1. The Path to Goal Achievement
2. Path-Goal Leadership Styles
3. Achievement-Oriented Leadership
4. Directive Leadership
5. Participative Leadership
6. Supportive Leadership
7. Lesson Summary
8. Learning Outcomes
9. Quiz 4.8
1. Views of Different Management
2. Comparing and Contrasting These Elements
3. Lesson Summary
4. Learning Outcomes
5. Quiz 4.9
1. Directive Leadership Style
2. The Path-Goal Theory
3. Successful Use of Directive Leadership
4. Unsuccessful Use of Directive Leadership
5. Lesson Summary
6. Lesson at a Glance
7. Learning Outcomes
8. Quiz 4.10
1. What Is Supportive Leadership?
2. Supporting Concepts
3. Example
4. Lesson Summary
5. Quiz 4.11
1. Referent Power in Leadership
2. Definition of Referent Power
3. Examples of Referent Power
4. Lesson Summary
5. Learning Outcomes
6. Quiz 4.12
1. Definition of Expert Power
2. Example
3. Lesson Summary
4. Learning Outcomes
5. Ch 4.13
1. Definition of Coercive Power
2. Disadvantages
3. Examples of Coercive Power
4. Lesson Summary
5. Learning Outcomes
6. quiz 4.14
1. Definition of Leadership
2. Leadership Skills
3. Independent Thinking
4. Lesson Summary
5. Quiz 4.15
1. Decision Making
2. Defining the Problem
3. Identifying Limiting Factors
4. Develop Potential Alternatives
5. Analyze the Alternatives
6. Implement the Alternative
7. Establish a Control and Evaluation System
8. Lesson Summary
9. Learning Outcome
10. Quiz 5.1
1. Decision Analysis
2. Value and Payoffs
3. Uncertainty and States of Nature
4. Lesson Summary
5. Quiz 5.2
1. Decision-Making Process Defined
2. Step One: Decision Identification
3. Step Two: Collect Relevant Information
4. Step Three: Identify Alternatives
5. Step Four: Analyze and Weigh Alternatives
6. Step Five: Select Among Alternatives
7. Step Six: Implement Choice
8. Step Seven: Review and Assessment
9. Lesson Summary
10. Learning Outcomes
11. Quiz 5.3
1. Vroom-Yetton-Jago Normative Decision Model
2. Decide
3. Consult Individually
4. Consult Group
5. Facilitate
6. Delegate
7. Final Decision
8. Lesson Summary
9. Learning Outcome
10. Quiz 5.4
1. The Incremental Model
2. Three Decision-Making Phases
3. Lesson Summary
4. Quiz 5.5
1. The Administrative Model
2. Five Steps of Making a Decision
3. Lesson Summary
4. Quiz 5.6
1. The Garbage Can Model
2. Organizational Streams
3. Decision styles
4. Implications of the Garbage Can Model
5. Lesson Summary
6. Quiz 5.7
1. Quantitative Analysis
2. Sales & Marketing
3. Operations
4. Lesson Summary
5. Quiz 5.8
1. Introduction to Supply Chains
2. Supply Chain Decisions
3. The Expert Choice System
4. The Changes and Outcomes at 3M
5. Lesson Summary
6. Quiz 5.9
1. Ethical Decision-Making Defined
2. Identification of Ethical Dimensions
3. Collection of Relevant Information
4. Evaluation According to Ethical Standards
5. Consideration of Alternatives
6. Make a Decision
7. Implement Decision
8. Review and Modify if Necessary
9. Lesson Summary
10. Learning Outcomes
11. Quiz 5.10
1. Communication Defined
2. Types of Communication
3. Importance
4. Lesson Summary
5. Learning Outcomes
6. Quiz 6.1
1. Effective Communication
2. Why Communication Matters
3. How to Communicate
4. Lesson Summary
5. Learning Outcomes
6. Quiz 6.2
1. Horror Stories & Success Stories
2. Effective Leaders & Communication
3. Lesson Summary
4. Quiz 6.3
1. Interpersonal Skills
2. Verbal Communication
3. Non-Verbal Communication
4. Listening Skills
5. Negotiation
6. Problem-Solving
7. Decision-Making
8. Assertiveness
9. Lesson Summary
10. Learning Outcome
11. Quiz 6.4
1. Communication Defined
2. Communication Process
3. Noise
4. Lesson Summary
5. Learning Outcomes
6. Quiz 6.5
1. Definition of Strategic Communication
2. Internal Communication
3. External Communication
4. Lesson Summary
5. Quiz 6.6
1. Verbal & Non-Verbal Communication
2. Formal & Informal Communication
3. The Grapevine
4. Lesson Summary
5. Learning Outcomes
6. Quiz 6.7
1. Organizational Communication
2. Formal Communication Channels
3. Informal Communication Channels
4. Lesson Summary
5. Lesson Objectives
6. Quiz 6.8
1. The Vital Organ of Management
2. The Nature of Managerial Communication
3. The Importance of Effective Managerial Communication
4. Effective Communication When Planning, Organizing, Leading, and Controlling
5. Lesson Review
6. Lesson Objective
7. Quiz 6.9
1. What Is Vocal Variety in Speech?
2. Key to Successful Presentations
3. Ideas to Help Vocal Variety in Speech
4. Lesson Summary
5. Quiz 6.10
1. Why Some Meetings Just Don't Work
2. How to Run a Productive Meeting
3. How to Structure Your Meeting
4. Lesson Summary
5. Quiz 6.11
1. Meetings
2. Formal Meeting
3. Informal Meetings
4. Lesson Summary
5. Learning Outcomes
6. Quiz 6.12
1. A Brave New World
2. What It Means to Be Social
3. So Who Does It?
4. Going All In
5. Lesson Summary
6. Lesson Outcomes
7. Quiz 7.1
1. Areas for Ethics in Contemporary Management
2. A Famous Lapse in Business Ethics
3. Ethics Makes Strange Bedfellows
4. Lesson Summary
5. Learning Outcomes
6. Quiz 7.2
1. Ethics Defined
2. Compliance-Based Code
3. Integrity-Based Code
4. Steps in Drafting a Code
5. Lesson Summary
6. Learning Outcomes
7. Quiz 7.3
1. A Common Problem
2. Global Issues
3. The Components
4. Dealing With It
5. Lesson Summary
6. Learning Outcomes
7. Quiz 7.4
1. The Ethical Project Manager
2. Ethics in Project Management
3. Ethical Issues in Project Management
4. An Example
5. Lesson Summary
6. Quiz 7.5
1. Regulations and Management
2. OSHA
3. NIOSH
4. NLRB
5. FMLA
6. Lesson Summary
7. Quiz 7.6
1. A Shift in Theories
2. Behavior and Motivation
3. Lesson Summary
4. Learning Outcome
5. Quiz 7.7
1. Affirmative Action
2. Protected Groups
3. Adverse Impact
4. Diversity Equals Affirmative Action
5. Lesson Summary
6. Learning Outcome
7. Quiz 7.8
1. Team Leader
2. Roles
3. Responsibilities
4. Lesson Summary
5. Learning Outcome
6. Quiz 8.1
1. Work Teams
2. Team Types
3. Benefits of Teams
4. Analysis of Work Teams
5. Lesson Summary
6. Learning Outcomes
7. Quiz 8.2
1. A Group by Any Name
2. Types of Groups
3. Lesson Summary
4. Learning Outcome
5. Quiz 8.3
1. Team Is a Verb as Well as a Noun
2. What Makes Teams Effective
3. Additional Aspects of Effectiveness
4. Lesson Summary
5. Learning Outcome
6. Quiz 8.4
1. Roles of Team Members in an Organization
2. Team Member Responsibilities
3. Team Member Characteristics
4. Lesson Summary
5. Team Members & Their Roles
6. Learning Outcomes
7. Quiz 8.5
1. What Is a Work Team?
2. Designing a Work Team
3. Managing a Work Team
4. Lesson Summary
5. Quiz 8.6
1. Building A Virtual Team
2. Highly Productive Virtual Teams
3. Productive Collaboration
4. Lesson Summary
5. Quiz 8.7
1. The Virtual Challenge
2. Working Through Challenges
3. Communication
4. Utilize Technology
5. Increase Face Time
6. Lesson Summary
7. Quiz 8.8
1. Communication Methods for Virtual Teams
2. Tools for Virtual Team Communication
3. Lesson Summary
4. Quiz 8.9
1. Emotional Intelligence Definition
2. Elements of Emotional Intelligence
3. How EI Makes a Leader Great
4. How to Make a Good Leader
5. Lesson Summary
6. Quiz 8.10
1. The Concept of Global Teams
2. Cultural Issues in Teaming
3. Different Cultures & Viewpoints
4. Lesson Summary
5. Learning Outcomes
6. Quiz 8.11
1. Workplace Conflict
2. Traditional Conflict
3. Interactionalist Conflict
4. Managed Conflict
5. Lesson Summary
6. Learning Outcomes
7. Quiz 9.1
1. What are Conflict Resolution Skills?
2. Conflict Resolution Techniques and Methods
3. Lesson Summary
4. Quiz 9.2
1. Organizational Conflict
2. Task Conflict
3. Relationship Conflict
4. Process Conflict
5. Lesson Summary
6. Learning Outcome
7. Quiz 9.3
1. Management and Problem Solving
2. Divide & Conquer
3. 5-Step Model
4. The Deming Cycle
5. Lesson Summary
6. Learning Outcomes
7. Quiz 9.4
1. The Conflict
2. Avoidance
3. Accommodation
4. Competition
5. Compromise
6. Collaboration
7. Lesson Summary
8. Learning Objective
9. Quiz 9.5
1. Conflict Process
2. Potential Opposition
3. Cognition and Personalization
4. Intentions
5. Behavior
6. Outcomes
7. Lesson Summary
8. Learning Outcome
9. Quiz 9.6
1. Conflict in Teams
2. Where Conflict Comes From
3. People Conflict
4. Task Conflict
5. Lesson Summary
6. Learning Outcomes
7. Quiz 9.7
1. Differences in Culture
2. Body Language
3. Vocal Cues
4. Punishment vs. Reconciliation
5. Lesson Summary
6. Lesson at a Glance
7. Learning Outcomes
8. Quiz 9.8
1. Definition of Workforce Diversity
2. Issues and Challenges
3. Lesson Summary
4. Workforce Diversity: Key Terms
5. Learning Outcomes
6. Quiz 9.9
1. The Global Business Environment
2. Becoming a Global Leader
3. Lesson Summary
4. Quiz 10.1
1. Defining a Global Mindset
2. Key Attributes
3. Lesson Summary
4. Quiz 10.2
1. Global Perspective of Management
2. Benefits and Drawbacks
3. Currencies and Cultures
4. Lesson Summary
5. Quiz 10.3
1. Different Yet the Same
2. Cultural Awareness
3. Dealing with Uncertainty
4. Global Mindset
5. Lesson Summary
6. Learning Outcome
7. Quiz 10.4
1. Working in International Environments
2. Political and Legal
3. Sociocultural
4. Economic
5. Technical
6. Lesson Summary
7. Learning Outcome
8. Quiz 10.5
1. Ingredients in Management
2. Planning
3. Organizing
4. Staffing
5. Controlling
6. Leading
7. Lesson Summary
8. Learning Outcome
9. Quiz 10.6
10. Lesson Summary
1. Global Responsibilities of a Business
2. Environmental Responsibility
3. Social Responsibility
4. Where Did All of This Come From?
5. Incentives for the Company
6. Lesson Summary
7. Quiz 10.7
1. The Global Economy and Small Business
2. Small Business Advantages
3. Small Business Disadvantages
4. Lesson Summary
5. Learning Outcomes
6. Quiz 10.8
1. Cross-Cultural Communication
2. High- vs. Low-Context Culture
3. Nonverbal Differences
4. Language Differences
5. Power Distance
6. Cross-Cultural Strategies
7. Lesson Summary
8. Learning Outcomes
9. Quiz 10.9
1. A Diverse World
2. Why Train for Diversity
3. What Works
4. How It Helps
5. Lesson Summary
6. Learning Outcomes
7. Quiz 10.10
1. International Business Arbitration
2. What Is the ICC?
3. Dispute Resolution in the ICC
4. Lesson Summary
5. Quiz 10.11
1. International Business
2. Corruption
3. Employment
4. Pollution
5. Improving Global Ethics
6. Lesson Summary
7. Learning Outcomes
8. Quiz 10.12
1. Globalization
2. Benefits of Globalization
3. Costs of Globalization
4. Lesson Summary
5. Learning Outcomes
6. Quiz 10.13

About this course

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Leadership Communication

Ch 1.1 - Classical Leadership: Theories, Overview

Ch 1.2 - Leadership: Leaders & Their Role in Organizations

Ch 1.3 - What is New Leadership Theory?

Ch 1.4 - Using the 5Ps Leadership Analysis

Ch 1.5 - Leadership Style & Fit in the Workplace

Ch 1.6 - The Attribution Theory of Leadership

Ch 1.7 - Leadership Philosophies: Types & Examples

Ch 2.1 - What Is Charisma in Leadership? - Definition & Explanation

Ch 2.2 - The Charismatic Leader

Ch 2.3 - The Transactional Leader

Ch 2.4 - The Laissez-faire Leader

Ch 2.5 - The Situational Leader

Ch 2.6 - The Transformational Leader

Ch 2.7 - The Participative or Democratic Leader

Ch 2.8 - The Authoritarian or Autocratic Leader

Ch 2.9 - Five Dimensions of Trustworthy Leadership

Ch 3.1 - Management vs. Leadership: The Difference Between a Manager & Leader

Ch 3.2 - Leading as a Function of Management

Ch 3.3 - Legitimate Power in Leadership: Definition & Example

Ch 3.4 - Management Roles and Principles

Ch 3.5 - Management Skills: Definition & Examples

Ch 3.6 - Four Functions of Management: Planning, Organizing, Leading & Controlling

Ch 3.7 - Modern Theory of Management

Ch 3.8 - Management in Organizations: Top, Middle & Low-Level Managers

Ch 3.9 - Managing a Diverse Workforce in Contemporary Organizations

Ch 3.10 - Determining Program Objectives, Mission Statement & Vision

Ch 3.11 - Company Mission Statements: Definition & Examples

Ch 3.12 - Organizational Vision Statement: Definition, Purpose & Examples

Ch 4.1 - Qualities of Effective Leadership

Ch 4.2 - Leadership Orientation: Task-Oriented & People-Oriented

Ch 4.3 - The Blake Mouton Managerial Grid: Five Leadership Styles

Ch 4.4 - Fiedler's Contingency Theory & a Leader's Situational Control

Ch 4.5 - Power Types in Leadership: Formal and Personal

Ch 4.6 - Formal Leadership: Definition & Explanation

Ch 4.7 - Informal Leadership: Definition & Explanation

Ch 4.8 - The Path-Goal Theory and Leadership Styles

Ch 4.9 - Differences Between Power, Leadership, Authority & Influence

Ch 4.10 - Directive Leadership Style: Definition & Concept

Ch 4.11 - Supportive Leadership Style: Definition & Explanation

Ch 4.12 - Referent Power in Leadership: Definition & Examples

Ch 4.13 - Expert Power in Leadership: Definition & Examples

Ch 4.14 - Coercive Power in Leadership: Definition & Examples

Ch 4.15 - Independent Thinking and Leadership: Definition & Skills

Ch 5.1. - The Decision Making Process for Organizations

Ch 5.2 - The Decision Analysis Approach to Decision Making in Business

Ch 5.3 - The Seven Steps of Decision Making

Ch 5.4 - The Vroom-Yetton Leader Participation Model: Rethinking Business Decision Making

Ch 5.5 - The Incremental Model of Decision Making

Ch 5.6 - Administrative Model of Decision Making

Ch 5.7 - The Garbage Can Model of Decision Making

Ch 5.8 - Quantitative Analysis in Business Decision Making

Ch 5.9 - SCM Case Study: Decision Making at 3M

Ch 5.10 - Ethical Decision Making

Ch 6.1 - What is Communication? - Definition & Importance

Ch 6.2 - Why Communication Matters in the Workplace

Ch 6.3 - The Importance of Strong Communication Skills for Leaders

Ch 6.4 - Interpersonal Skills in the Workplace: Examples and Importance

Ch 6.5 - What is the Communication Process? - Definition & Steps

Ch 6.6 - The Strategic Communication Imperative in Organizations

Ch 6.7 - Types of Communication: Formal, Informal, Grapevine, Verbal & Non-Verbal

Ch 6.8 - Organizational Communication

Ch 6.9 - Managerial Communication

Ch 6.10 - Vocal Variety in Speech: Definition, Ideas & Examples

Ch 6.11 - Elements of Effective Meeting Management

Ch 6.12 - Types of Business Meetings: Formal & Informal

Ch 7.1 - Social Responsibility in Organizations

Ch 7.2 - Business Ethics in Contemporary Businesses

Ch 7.3 - Code of Ethics: Compliance-based and Integrity-based

Ch 7.4 - Diversity Issues in the Workplace: Discrimination, Sexism, Ageism & More

Ch 7.5 - Ethics in Project Management

Ch 7.6 - Governmental Regulation and Management