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Customer Relationship Management

Employees who understand & utilize the principles of customer relationship management can help grow your business. This course examines strategies for acquiring & retaining customers & looks at the ways CRM can be used in several aspects of business.

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Small Business Finance

Manage your small business successfully with these finance essentials. They explain the 5 reasons so many small businesses fail and outline strategies—such as tracking your accounting, managing your operating cycle, forecasting cash flow & more.

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Level 5 - Management Ethics

Managers make daily decisions that affect their entire organization, jobs, livelihoods, and business, including communities. Management ethics are a crucial for safeguarding individuals and groups from the potential consequences of decisions.

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BUS 303 - Advanced Operations Management

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Organizational Communication

Organizational communication is a broad field that encompasses all forms of communication that allow organizations such as companies, government agencies, and non-profits to function, grow, connect with stakeholders, and contribute to society.

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Introduction to Hospitality

You will learn to understand the hospitality industry & career opportunities, and responsibilities in the food service and lodging industry. Introduces procedures for decision-making that affects operation management, products, labor, and revenue.