Level 5 - Management Ethics

Managers make daily decisions that affect their entire organization, jobs, livelihoods, and business, including communities. Management ethics are a crucial for safeguarding individuals and groups from the potential consequences of decisions.

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Course curriculum

1. Introduction
1. Ethical Questions in Business
2. The Great Recession of 2008
3. Gray Areas and the Ethical Continuum
4. A ''Light Gray'' Ethical Area
5. A ''Dark Gray'' Ethical Area
6. Intent Matters
7. Trending Corporate Ethics and Social Responsibility
8. Lesson Summary
9. Quiz 1.1
1. Areas for Ethics in Contemporary Management
2. A Famous Lapse in Business Ethics
3. Ethics Makes Strange Bedfellows
4. Lesson Summary
5. Learning Outcomes
6. Quiz 1.2
1. Ethical Problems
2. Lack of Integrity
3. Organizational Problems
4. Conflict of Interest
5. Misleading Advertising
6. Lesson Summary
7. Learning Outcomes
8. Quiz 1.3
1. Definitions: Workplace Ethics and Laws
2. Ethics
3. Laws
4. Laws and Ethics Differences
5. Lesson Summary
6. Learning Outcomes
7. Quiz 1.4
1. Introduction
1. A Question of Morality
2. Ethics vs. Morals
3. Philosophical Definitions
4. Values
5. Lesson Summary
6. Learning Outcomes
7. Quiz 2.1
1. Your Moral Compass
2. Values and Behavior in the Workplace
3. When There Is a Disconnect
4. Whistleblowers
5. Lesson Summary
6. Quiz 2.2
1. Ethics
2. Consequentialist Theories
3. Non-Consequentialist Theories
4. Agent-Centered Theories
5. Putting It All Together
6. Lesson Summary
7. Quiz 2.3
1. What Is a Personal Moral Code?
2. Examples of Moral Codes
3. The Universal Moral Code
4. Lesson Summary
5. Quiz 2.4
1. Ethics Defined
2. Compliance-Based Code
3. Integrity-Based Code
4. Steps in Drafting a Code
5. Lesson Summary
6. Learning Outcomes
7. Quiz - 2.5
1. What Would YOU Do?
2. Moral Philosophy
3. Four Levels of Ethical Decision Making
4. Lesson Summary
5. Quiz - 2.6
1. Things That Really Matter
2. Values
3. Morals
4. Ethics
5. Lesson Summary
6. Quiz 2.7
1. Introduction
1. Definition
2. Types of Corporate Cultures
3. Lesson Summary
4. Learning Outcomes
5. Quiz 3.1
1. What Are Core Values
2. Examples of Core Values
3. Lesson Summary
4. Essential Information
5. Learning Outcomes
6. Quiz 3.2
1. Ethical or Not?
2. Ethical Decision-Making Process
3. Employee Relations: Salaries and Wages
4. Vendor Relations: Sourcing and Manufacturing
5. Government Compliance and International Business
6. Lesson Summary
7. Quiz 3.3
1. The Ethics of Loaning Money at 1564.29%
2. Basic Ethical Questions
3. The Ethical Questions and Perspectives of Stakeholders
4. Making the Decision
5. Lesson Summary
6. Quiz 3.4
1. Ethical Climate
2. Instrumental
3. Caring
4. Law and Order
5. Rules
6. Independence
7. Ethical Improvements
8. Lesson Summary
9. Learning Outcomes
10. Quiz 3.5
1. Definition of Code of Conduct
2. What Are Ethics?
3. Types of Business Codes
4. Common Topics in Business Codes
5. Examples
6. Lesson Summary
7. Vocabulary & Definitions
8. Learning Outcomes
9. Quiz 3.6
1. Definition of a Stakeholder
2. Examples of Stakeholders
3. Lesson Summary
4. Terminology Recap
5. Learning Outcomes
6. Quiz 3.7
1. Stockholder Definition
2. Kinds of Stockholders
3. Stockholder Objectives
4. Separation of Powers
5. Shareholder Activist
6. Lesson Summary
7. Learning Outcomes
8. Quiz 3.8
1. Shareholders vs. Stakeholders
2. Direct vs. Indirect Stakeholders
3. Ethical Conflicts in Business
4. What Is Ethical Leadership?
5. Lesson Summary
6. Quiz 3.9
1. Ethics
2. Stakeholder Perspective
3. Orientation
4. Why Aligning Ethics Is Important
5. Lesson Summary
6. Quiz 3.10
1. Stakeholder Engagement
2. Stages of Relationship Building
3. Lesson Summary
4. Learning Outcomes
5. Quiz 3.11
1. Employment Relationships
2. Employer Responsibilities
3. Employee Responsibilities
4. Effect on Stakeholders
5. Lesson Summary
6. Learning Outcomes
7. Quiz 3.12
1. Standard of Business Conduct
2. High Standards
3. Global Impact
4. Lesson Summary
5. Quiz 3.13
1. Introduction
1. Ethical Decision-Making Defined
2. Identification of Ethical Dimensions
3. Collection of Relevant Information
4. Evaluation According to Ethical Standards
5. Consideration of Alternatives
6. Make a Decision
7. Implement Decision
8. Review and Modify if Necessary
9. Lesson Summary
10. Learning Outcomes
11. Quiz 4.1
1. What Are Ethics?
2. Consequentialist or Teleological Ethics
3. Non-Consequentialist Ethics
4. Agent-Centered Theories
5. Lesson Summary
6. Quiz 4.2
1. Ethical Decision Making
2. Importance of Ethics in Corporate Culture
3. Assessing Ethical Corporate Policies
4. Lesson Summary
5. Quiz 4.3
1. Ethical Dilemmas
2. Identifying Ethical Issues
3. Evaluating Ethical Issues
4. Resolving Ethical Issues
5. Lesson Summary
6. Quiz - 4.4
1. Getting Paid for Work You Didn't Do
2. TJX Meets Virtue Ethics
3. Reflecting on Ethical Decisions
4. Impacts on Employees and Owners
5. Impacts on Community, Society, and Other Stakeholders
6. Were Other Stakeholders Treated Ethically?
7. Lesson Summary
8. Quiz 4.5
1. Legal & Ethical Business Decisions
2. Is It Competition or Collusion?
3. Bribes & Truth in Advertising
4. Sarbanes-Oxley Act & the EEOC
5. Codes & Ethics
6. Lesson Summary
7. Quiz 4.6
1. Ethical Decisions
2. Stakeholders
3. Decision Making Approach
4. Lesson Summary
5. Quiz 4.7
1. The Milgram Experiment
2. Moral Compass
3. Moral Intelligence
4. Enron Example
5. Lesson Summary
6. Quiz 4.8
1. Stakeholders
2. Community Benefits
3. Customer and Investor Benefits
4. Employee Benefits
5. Lesson Summary
6. Learning Outcomes
7. Quiz 4.9
1. Background on Decision Making
2. The Legal Perspective
3. The Ethical Perspective
4. Example of Perspectives at Work
5. Lesson Summary
6. Quiz 4.10
1. The Case
2. The Legal Question
3. Outcome
4. What If...
5. Lesson Summary
6. Quiz 4.11
1. Background to the Case Study
2. The Legal Questions
3. The Ethical Questions
4. Ruling
5. Lesson Summary
6. Quiz 4.12
1. Introduction
1. Ethics Defined
2. Law, Regulations and Ethics
3. Code of Ethics
4. Corporate Social Responsibility
5. Stakeholder Theory and HR
6. Importance
7. Lesson Summary
8. Learning Outcomes
9. Quiz 5.1
1. Employment-At-Will Defined
2. Contract Exception
3. Implied Covenant Exception
4. Public Policy Exception
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.2
1. Ethical Safeguard
2. Ethical Policies
3. Ethics Training Programs
4. Ethics Reporting
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.3
1. SOX Defined
2. SOX History
3. Purpose of SOX
4. Lesson Summary
5. Learning Outcomes
6. Quiz 5.4
1. The Tip of The Spear
2. Types of Ethical Problems
3. Strategies for Dealing with Ethical Issues
4. Lesson Summary
5. Quiz 5.5
1. What is Diversity Training?
2. Why Have Diversity Training?
3. How to Create Diversity Training
4. The Importance of Diversity Training
5. Lesson Summary
6. Key Steps
7. Learning Outcome
8. Quiz 5.6
1. Mistreated at Work
2. Employment Discrimination
3. Title VII of the Civil Rights Act of 1964
4. Bona Fide Occupational Qualification
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.7
1. Federal & State Discrimination Law
2. Discrimination, Retaliation & FEHA
3. Retaliation & Federal Law
4. Lesson Summary
5. Quiz 5.8
1. What Is A Whistleblower?
2. Federal Whistleblowers
3. Corporate Whistleblowers
4. The False Claims Act
5. Lesson Summary
6. Learning Outcomes
7. Quiz 5.9
1. Starting on the Right Foot
2. From the Employer's Standpoint
3. From the Employee's Standpoint
4. Lesson Summary
5. Quiz 5.10
1. Favoritism
2. Negative impacts of Favoritism
3. Types of Favoritism
4. Business Ethics in Environment, Wages, and Promotion
5. Lesson Summary
6. Quiz 5.11
1. Code of Ethics vs. Code of Conduct
2. How to Write a Code of Ethics
3. Sample Code of Ethics
4. Lesson Summary
5. Quiz 5.12
1. Risky Business
2. Bribes & Kickbacks
3. Ramifications
4. Lesson Summary
5. Quiz 5.13
1. Types of Ethical Obligations
2. HR Ethical Policies that Relate to Employees
3. Lesson Summary
4. Quiz 5.14
1. Introduction
1. Definition of Ethical Leadership
2. Responsibilities & Obligations
3. Traits of Ethical Leaders
4. Examples of Ethical Leaders
5. Lesson Summary
6. Quiz 6.1
1. Ethical Leadership
2. Ethical Managers
3. Diagrams & Decisions
4. Lesson Summary
5. Quiz 6.2
1. The Importance of Ethical Leadership
2. How Ethical Leadership Matters
3. Capitalism's Reward
4. The Company Is the People
5. Doing the Right Thing
6. Lesson Summary
7. Quiz 6.3
1. Ethical Behavior
2. Managing Ethical Behavior
3. Lesson Summary
4. Learning Outcomes
5. Quiz 6.4
1. Balancing Obligations and Ethics in Business
2. Incentivizing All the Wrong Things: Wells Fargo
3. Healthcare Pay-for-Performance Models
4. Methods to Prevent Unethical Conduct
5. Neutralizing the Production-Based Incentives
6. Pros and Cons of Productivity and Ethical Behavior
7. Lesson Summary
8. Quiz 6.5
1. Abuse of Power
2. The Bully
3. The Manipulator
4. The Predator
5. Lesson Summary
6. Quiz 6.6
1. Conflict of Interest
2. Examples of Conflicts of Interest in the Workplace
3. How Conflicts of Interest Hurt
4. Lesson Summary
5. Quiz 6.7
1. Ethical Leadership
2. Examples of Leadership Styles
3. Are Ethical Leaders Born or Made?
4. Lesson Summary
5. Quiz 6.8
1. Introduction
1. Social Responsibility
2. Historic Social Responsibility
3. Modern Social Responsibility
4. Lesson Summary
5. Learning Outcomes
6. Quiz 7.1
1. Business and the World
2. Philanthropy
3. Doing the Right Thing
4. Controversy
5. Lesson Summary
6. Quiz 7.2
1. A Brave New World
2. What It Means to Be Social
3. So Who Does It?
4. Going All In
5. Lesson Summary
6. Lesson Outcomes
7. Quiz 7.3
1. Corporate Social Responsibility
2. Sustainability
3. Stakeholder Theory
4. Arguments Against Corporate Social Responsibility
5. Arguments for Social Responsibility
6. Lesson Summary
7. Lesson Objectives
8. Quiz 7.4
1. Corporate Social Responsibility
2. Level One: Economic Responsibility
3. Level Two: Legal Responsibility
4. Level Three: Ethical Responsibility
5. Level Four: Philanthropic Responsibility
6. Lesson Summary
7. Learning Outcomes
8. Quiz 7.5
1. Business, Government, and Society
2. Interrelated Objectives
3. Market Capitalism
4. Dominance
5. Countervailing Forces
6. Lesson Summary
7. Learning Outcomes
8. Quiz 7.6
1. Business and Community Relationship
2. Community
3. Community Involvement
4. Collaborative Partnerships
5. Lesson Summary Most communities and businesse
6. Learning Outcomes
7. Quiz 7.7
1. Crisis Planning
2. Elements of Crisis Plan
3. Lesson Summary
4. Learning Outcomes
5. Quiz 7.8
1. Corporate Social Performance Model
2. Basic Terminology Review
3. Importance of Social Performance Model
4. Lesson Summary
5. Learning Outcome
6. Quiz 7.9
1. VW's Ethics Issue
2. The Importance of PR in Business Ethics
3. How Companies Suffer
4. Lesson Summary
5. Quiz 7.10
1. The Environment
2. Environmental Ethics & Human Values
3. Impact on Environmental Problem
4. Lesson Summary
5. Learning Outcomes
6. Quiz 7.11
1. Systems Thinking
2. Causal Loops
3. Systems Thinking & Decision Making
4. Systems Thinking & Ethics
5. Lesson Summary
6. Quiz 7.12
1. Volkswagen and the Emission Scandal
2. Diesel and Gasoline Fuel Efficiency and Emissions
3. The Volkswagen Ethics Problem and Response
4. The Cost of Unethical Behavior
5. Lesson Summary
6. Quiz 7.13
1. Introduction
1. About this Assignment
2. Using Sources
3. Grading Rubric
4. Before You Submit
5. How to Submit Your Assignment
1. About this Assignment
2. Using Sources
3. Grading Rubric
4. Before You Submit
5. How to Submit Your Assignment
1. About this Assignment
2. Formatting & Sources
3. Grading Rubric
4. Before You Submit
5. How to Submit Your Assignment
1. Final exam

About this course

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479 lessons
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BUS 205: Foundations of Leadership

BUS 230: Project Management

Ch 1 - Foundations of Business Ethics

Ch 1.1 - Business Ethics: Development & Continuum

Ch 1.2 - Business Ethics in Contemporary Businesses

Ch 1.3 - Why Ethical Problems Occur in Business

Ch 1.4 - The Difference Between Workplace Ethics and the Law

Ch 2 - Philosophy, Morality & Business Ethics

Ch 2.1 - What Are Values, Morals & Ethics?

Ch 2.2 - How Individual Values Affect Business Decisions

Ch 2.3 - Sources of Ethical Standards in Business

Ch 2.4 - Personal Moral Code: Definition & Examples

Ch 2.5 - Code of Ethics: Compliance-based and Integrity-based

Ch 2.6 - How Philosophy & Morality Inform Ethical Behavior

Ch 2.7 - Ethics, Morals & Values in Business: Comparison & Applications

Ch 3 - The Role of Ethics in Corporate Culture

Ch 3.1 - Corporate Culture: Definition, Types & Example

Ch 3.2 - What Are Core Values of a Company? - Definition & Examples

CH 3.3 - Ethics Across Various Business Models

Ch 3.4 - How Ethical Perspectives Differ within an Organization

Ch 3.5 - Organizational Ethical Climate: Definition, Issues & Improvement

Ch 3.6 - Code of Business Conduct: Ethics, Standards & Examples

Ch 3.7 - What Is a Stakeholder in Business? - Definition & Examples

Ch 3.8 - Stockholders: Definition, Powers, Rights & Activism

Ch 3.9 - Ethical Conflicts in Stakeholders' & Shareholders' Needs & Expectations

Ch 3.10 - Aligning Corporate & Stakeholder Ethics

Ch 3.11 - Building Collaborative Relationships Between Organizations & Their Stakeholders

Ch 3.12 - The Ethics of the Employer-Employee Relationship & Its Effect on Stakeholders

Ch 3.13 - Case Study: Business Ethics at Starbucks

Ch 4 - Ethical Decision Making in Business Management

Ch 4.1 - Ethical Decision Making

Ch 4.2 - Frameworks for Ethical Decision Making

Ch 4.3 - The Impact of Ethical Decisions in Corporate Culture

Ch 4.4 - Identifying, Evaluating, & Resolving Ethical Issues in Business Management

Ch 4.5 - Reviewing Solutions to Ethical Issues in Business Management

Ch 4.6 - Legal Considerations When Making Business Decisions

Ch 4.7 - A Stakeholder-Based Approach to Ethical Decision Making

Ch 4.8 - Moral Compass & Intelligence in Ethical Decision-Making in Business

Ch 4.9 - The Impact of Business Decisions on Stakeholders

Ch 4.10 - Decision Making: Legal & Ethical Perspectives

Ch 4.11 - Case Study: Ethical Dilemma Facing a Sole Proprietorship

Ch 4.12 - Case Study: Ethical Dilemma Facing a Limited Liability Company

CH 5 - Implementing Business Ethics

Ch 5.1 - Ethical Issues in HR: Definition & Importance

Ch 5.2 - Employee Rights: Employment-At-Will Doctrine & Exceptions

Ch 5.3 - The Importance of Ethics Policies, Training & Reporting Programs in the Workplace

Ch 5.4 - The Sarbanes-Oxley Act: Definition and Explanation

Ch 5.5 - Ethical Problems Front-Line Managers Are Facing

Ch 5.6 - What Is Diversity Training in the Workplace? - Definition & Importance

Ch 5.7 - Employment Discrimination: Definition and Laws

Ch 5.8 - Workplace Discrimination & Retaliation: Definition & Laws

Ch 5.9 - What Is the Whistleblower Act? - Definition, Rights & Protection

Ch 5.10 - Business Ethics in the Interviewing, Hiring & Onboarding Process

Ch 5.11 - The Role of Business Ethics in Wages & Promotions

Ch 5.12 - Developing a Code of Ethics at Your Organization

Ch 5.13 - The Problem of Bribes & Kickbacks in an Organization

Ch 5.14 - An Employee's Ethical Obligation to an Organization

Ch 6 - Impact of Ethical Leadership

Ch 6.1 - What is Ethical Leadership? - Definition & Examples

Ch 6.2 - Ethical Considerations of Leaders & Managers

Ch 6.3 - The Importance of Ethical Leadership Skills

Ch 6.4 - Managing Ethical Behavior in the Workplace

Ch 6.5 - Maintaining Business Ethics Under Pressure

Ch 6.6 - Abuse of Power in Leadership

Ch 6.7 - Conflicts of Interest in the Workplace

Ch 6.8 - Leadership Style & Its Impact on Ethics in Organization

Ch 7 - Ethics & Corporate Social Responsibility

Ch 7.1 - The Origins of Social Responsibility

Ch 7.2 - The Social Contract in Business Ethics

Ch 7.3 - Social Responsibility in Organizations

Ch 7.4 - Business Ethics: Corporate Social Responsibility

Ch 7.5 - The Levels of Corporate Social Responsibility

Ch 7.6 - Business, Government & Society: Interactions and Influences