BUS 230: Project Management

Project Management Essentials certificate provides students with fundamental knowledge and skills and a strong start on the path toward becoming a certified Project Management Professional (PMP)® through the Project Management Institute (PMI).

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Course Curriculum

1. Introduction
1. What Is Project Management?
2. Five Stages of Project Management
3. Lesson Summary
4. Quiz 1.1
1. What Is Project Management?
2. A Project Manager's Skill Set
3. Lesson Summary
1. A First Look
2. Further Understanding
3. PMO Roles
4. Lesson Summary
5. Quiz - 1.3
1. Companies & Projects
2. Project Management Defined
3. Project Management Advantages
4. Lesson Summary
1. What Is a Project Stakeholder?
2. Stakeholder Identification
3. Stakeholder Characterization
4. Stakeholder Management
5. Lesson Summary
6. Quiz - 1.5
1. Project Management Planning: Process & Tools
2. Basic Definitions
3. The Planning Process
4. Planning Tools
5. Lesson Summary
6. Quiz - 1.6
1. What Is Business Portfolio Management?
2. Functions and Goals
3. Comaprison to Project Management
4. Organizational Culture
5. Lesson Summary
6. Quiz 1.7
1. Turning Chaos into Order
2. Some Definitions
3. The Process
4. The Tools
5. Lesson Summary
6. Quiz 1.8
1. What Is a Global Project?
2. Issues Specific to Global Projects
3. Common Factors of Global Projects
4. Successfully Overcoming Challenges
5. Lesson Summary
6. Quiz 1.9
1. Project Management
2. Creating a Foundation
3. Best Practices & Techniques
4. Lesson Summary
5. Quiz 1.10
1. The Ethical Project Manager
2. Ethics in Project Management
3. Ethical Issues in Project Management
4. An Example
5. Lesson Summary
6. Quiz 1.11
1. Introduction
1. What Is Project Initiation?
2. Business Case
3. Feasibility Study
4. Project Charter
5. Stakeholder Identification
6. Project Team and Project Office
7. Review Project and Gain Approval
8. Lesson Summary
9. Quiz 2.1
1. Business Case
2. When Is a Business Case Developed?
3. Steps in Creating a Business Case
4. Lesson Summary
5. Quiz 2.2
1. What is a Project Feasibility Study?
2. Steps to a Project Feasibility Study
3. Lesson Summary
4. Quiz 2.3
1. Project Management Prep
2. Constraint Types
3. Schedule
4. Customer Satisfaction
5. Quality
6. Scope
7. Risks
8. Resources
9. Lesson Summary
10. Quiz 2.4
1. Best Economical Choice?
2. It's All Relative
3. Calculation Examples
4. Lesson Summary
5. Quiz 2.5
1. Project Charter: Defined
2. Major Elements
3. Example
4. Lesson Summary
5. Quiz 2.6
1. Project Team Planning
2. Responsibility Assignment Matrix
3. Job Position Description
4. Project Organizational Chart
5. Project Team Assembly & Assignments
6. Lesson Summary
7. Quiz 2.7
1. Introduction
1. Planning a Project
2. Project Documentation
3. The Kick-Off Meeting
4. The Project Schedule and Budget
5. Review and Update the Project Plan
6. Lesson Summary
7. Quiz 3.1
1. Project Scope Statement
2. Aspects of Project Scope Statements
3. Lesson Summary
4. Quiz 3.2
1. What Is a Resource Management Plan?
2. Steps for Creating a Resource Management Plan
3. Example Project
4. Lesson Summary
5. Quiz 3.3
1. What Is a Work Breakdown Structure?
2. Common Document Formats
3. Why Use a Work Breakdown Structure?
4. Lesson Summary
5. Quiz 3.4
1. Dependencies and Contingencies
2. Dependencies in Action
3. Contingencies in Action
4. Lesson Summary
5. Quiz 3.5
1. What Is a Phase Review?
2. Purpose
3. Importance
4. Time Frame
5. Risks
6. Lesson Summary
7. Quiz 3.6
1. Quality Plans
2. Quality Assurance Plan
3. Quality Control Plan
4. Testing
5. Lesson Summary
6. Quiz 3.7
1. Definition of a Risk Management Plan
2. The Types of Risk
3. Risk Planning Steps
4. Lesson Summary
5. Quiz 3.8
1. What Is Acceptance Planning?
2. Deliverables
3. Criteria
4. Acceptance Testing
5. Lesson Summary
6. Quiz 3.9
1. Procurement Planning
2. Plan Procurement Management
3. Conduct Procurements
4. Close Procurements
5. Lesson Summary
6. Quiz 3.10
1. Project Management Communications
2. Taking the Steps
3. Lesson Summary
4. Quiz 3.11
1. Example of a Kick-Off Meeting
2. Definition, Purpose & Benefits
3. Assembling the Agenda
4. Tips for Effective Kick-Off Meetings
5. Lesson Summary
6. Quiz 3.12
1. Introduction
1. Project Cost Management Defined
2. Project Cost Estimating
3. Project Cost Planning
4. Lesson Summary
5. Quiz 4.1
1. Project Financial Planning
2. Estimating Methods
3. Top-Down Estimating
4. Bottom-Up Estimating
5. Advantages and Disadvantages
6. Creating a Project Budget
7. List the Expenses
8. Lesson Summary
9. Quiz 4.2
1. Introduction to Cost Efficiency
2. A Cost Benefit Analysis
3. A Cost Effectiveness Analysis
4. Lesson Summary
5. Quiz 4.3
1. What Are Direct Costs?
2. Types of Direct Costs
3. Examples of Direct Costs
4. Calculating Direct Costs
5. Lesson Summary
6. Quiz 4.4
1. Controlling Costs on a Project
2. Earned Value Management
3. Forecasting
4. To-Complete Performance Index
5. Lesson Summary
6. Quiz 4.5
1. What Are Relevant Cash Flows?
2. Examining Relevant Cash Flows
3. Opportunity Costs
4. Cash Inflows and Outflows
5. Stand-Alone Principle
6. Lesson Summary
7. Quiz 4.6
1. Deciding to Invest
2. Project Investment & Cash Flow
3. Analysis of Cash Flow Statement
4. Lesson Summary
5. Quiz 4.7
1. Introduction
1. What Is A Network Diagram?
2. Benefits of Using Network Diagrams
3. Two Real Life Examples
4. Tools & Techniques
5. Lessons Summary
6. Quiz 5.1
1. Precedence Diagram Method
2. Types of Dependencies in the PDM
3. How to Build the Precedence Diagram
4. Why Is the PDM Important?
5. Lesson Summary
6. Quiz 5.2
1. Critical Success Factors
2. Definition
3. Important Concepts
4. Examples
5. Lesson Summary
6. Quiz 5.3
1. Project Management
2. Gantt Chart
3. PERT
4. Critical Path Analysis
5. Lesson Summary
6. Quiz 5.4
1. Blamestorming
2. Henry Gantt
3. The Gantt Chart
4. Task and Bonus System
5. Lesson Summary
6. Quiz 5.5
1. Never Enough Time
2. PERT
3. Types of Time
4. Lesson Summary
5. Quiz 5.6
1. Managing Information
2. Project Management Information Systems
3. How Does the PMIS Help?
4. What to Look for in a PMIS
5. Lesson Summary
6. Quiz 5.7
1. The Monte Carlo Simulation
2. Mitigating Project Risk
3. How It Works
4. Value of Monte Carlo Simulation
5. Lesson Summary
6. Quiz 5.8
1. Definition of an S-Curve
2. Inputs Into S-Curves
3. Example of an S-Curve
4. Example of a Comparison S-Curve
5. Interpreting the S-Curve
6. Project Costs - Under Budget
7. Project Costs - Over Budget
8. Determining Project Growth or Slippage
9. Misinterpretation of S-Curves
10. Lesson Summary
11. Quiz 5.9
1. Introduction
1. Proposals - Definition & Purpose
2. Front Matter
3. The Main Text
4. Back Matter
5. Lesson Summary
6. Quiz 6.1
1. Request for Proposal (RFP): Definition
2. RFP Components
3. Solicitation Process
4. Lesson Summary
5. Quiz 6.2
1. What Are Contract Proposals?
2. Reading a Request for Proposal
3. The Performance Work Statement (PWS)
4. Site Visits
5. Submitting the Proposal
6. How Proposals Are Evaluated
7. Past Performance
8. Lesson Summary
9. Quiz 6.3
1. Project Proposal Evaluation
2. Proposal Evaluation Worksheet
3. Evaluation Example
4. Lesson Summary
5. Quiz 6.4
1. What Is an RFP?
2. Strategy Sessions
3. Strategizing an RFP
4. What Is an RFQ?
5. Lesson Summary
6. Quiz 6.5
1. Introduction
1. Definition of a Supplier Contract
2. Creation of Supplier Contracts
3. Process & Terms of Supplier Contract
4. Managing Suppliers with Supply Contracts
5. Lesson Summary
6. Quiz 7.1
1. What Is Vendor Analysis?
2. Assess Your Needs & Priorities
3. Set Goals & Guidelines
4. Create & Edit a List
5. Make a Decision & Share Results
6. Lesson Summary
7. Quiz 7.2
1. Unilateral Contracts
2. Bilateral Contracts
3. Lesson Summary
4. Quiz 7.3
1. Managing Risk
2. Contracting Vehicles
3. Comparing and Contrasting
4. Important Contract Provisions
5. When to Use
6. Lesson Summary
7. Quiz 7.4
1. Introduction
1. Executing Your Plan
2. Importance
3. Activities
4. Lesson Summary
5. Quiz 8.1
1. Managing Time
2. What Is Project Time Management?
3. Project Time Management's Process
4. Techniques to Remember
5. Lesson Summary
6. Quiz 8.2
1. The Project Team
2. Roles of the Project Team
3. Member Responsibilities
4. Work Breakdown Structure
5. Organizing Tasks and Time
6. The Responsibility Assignment Matrix (RACI)
7. Lesson Summary
8. Quiz 8.3
1. What Are Project Management Milestones?
2. Examples of Project Milestones
3. Questions to Consider when Choosing Milestones
4. Lesson Summary
5. Quiz 8.4
1. What Is Cost Management?
2. Importance of Cost Management
3. Create a Process for Managing Cost
4. Cost Management Software
5. Software vs. Manual Cost Management
6. Lesson Summary
7. Quiz 8.5
1. What Is Project Quality Management?
2. Plan Quality Management
3. Perform Quality Control
4. Perform Quality Assurance
5. Lesson Summary
6. Quiz 8.6
1. Project Change Management
2. Types of Changes
3. Change Budget
4. Roles in Change Management
5. Overall Change Management Process
6. Lesson Summary
7. Quiz 8.7
1. What Is Risk Management?
2. Why Is Risk Management Important?
3. Steps to Risk Management
4. Lesson Summary
5. Quiz 8.8
1. What Is Project Issue Management?
2. Issue and Goals
3. Issues vs. Risk
4. Issue Management Plan
5. Issue Flowchart & Example
6. Step 1: Identify the issue.
7. Step 2: Analyze the issue.
8. Step 3: Prioritize the issue.
9. Step 4: Develop steps for resolution.
10. Step 5: Execute the steps for resolution.
11. Step 6: Track resolution activities.
12. Step 7: Document resolution of the issue.
13. Lesson Summary
14. Quiz 8.9
1. Project Procurement Management
2. Steps
3. Overall Project Management
4. Lesson Summary
5. Quiz 8.10
1. Resource Leveling
2. Using Resource Leveling
3. Lesson Summary
4. Quiz 8.11
1. The Basics
2. Deliverable Approval Plan
3. The Sections
4. User Acceptance Testing
5. Lesson Summary
6. Quiz 8.12
1. Success & Communications
2. Project Communications
3. Managing Communications
4. Creating a Plan
5. Elements of a Plan
6. Lesson Summary
7. Quiz 8.13
1. The Importance of Status Reports
2. Creating a Status Report
3. Executive Summary
4. Milestones
5. Issues & Progress
6. Lesson Summary
7. Quiz 8.14
1. Introduction
1. The Project Control Process
2. What Is the Project Control Process?
3. Project Control Tools
4. Results of the Project Control Process
5. Examples of Project Control Process in Action
6. Lesson Summary
7. Quiz 9.1
1. Project Management Metrics
2. Providing a Basic Foundation
3. What Do PM Metrics Measure?
4. Implementing PM Metrics
5. Lesson Summary
6. Quiz 9.2
1. What Is Cost?
2. Types of Cost
3. Categories of Cost & Total Cost
4. Cost Variance
5. Lesson Summary
6. Quiz 9.3
1. Estimating Activity Durations
2. Activity on Arrow Diagrams
3. Activity on Node Diagrams
4. Lesson Summary
5. Quiz 9.4
1. What Is VOWD?
2. How Do You Calculate VOWD?
3. VOWD During a Project
4. Interpreting the Results
5. Lesson Summary
6. Quiz 9.5
1. What Is Earned Value Management?
2. Components Used in EVM
3. Interpreting the Results
4. Examples
5. Project 1
6. Project 2
7. Lesson Summary
8. Quiz 9.6
1. Developing the Schedule
2. Displaying the Schedule
3. Lesson Summary
4. Quiz 9.7
1. Definition of a Project Schedule
2. Inputs & Outputs of Project Scheduling
3. Types of Scheduling Relationships
4. Critical Path Methodology
5. Example of a Schedule
6. Calculating Free and Total Slack
7. Free Slack
8. Total Slack
9. Lesson Summary
10. Quiz 9.8
1. What Is Project Change?
2. How Does Change Impact a Project?
3. The Effect of Change on Project Schedule
4. Change Management Process
5. Lesson Summary
6. Quiz 9.9
1. Definition of a Schedule
2. When Is a New Schedule Necessary?
3. How to Create a Schedule
4. Example of a Schedule
5. Project Control Schedule Process
6. Lesson Summary
7. Quiz 9.10
1. Scope Changes
2. Scope Creep
3. Gold Plating
4. Scope Change Control Process
5. Lesson Summary
6. Quiz 9.11
1. Introduction
1. Closing a Project
2. Procedures to Close a Project
3. Administrative Closeout
4. Procurement Closeout
5. Lesson Summary
6. Quiz 10.1
1. It Ain't Over Til It's Over
2. What Is a Project Closure Report?
3. Closure Checklist
4. Activities and Documents
5. Lesson Summary
6. Quiz 10.2
1. Cost Variance Defined
2. Material Variances and Formula
3. Material Variances Analysis
4. Labor Variances and Formula
5. Labor Cost Variance Analysis
6. Lesson Summary
7. Quiz 10.3
1. Post-Project Customer Evaluation Survey
2. When and How Are Surveys Used?
3. Who Receives a Survey?
4. Survey Elements
5. Types of Questions
6. Lesson Summary
7. Quiz 10.4
1. Post Project Implementation Review
2. How it's Conducted
3. Report
4. Lesson Summary
5. Quiz 10.5
1. Introduction
1. Why Goals Matter in Organizations & Teams
2. Making Goal Setting a Partnership
3. Setting Smart Team Objectives and Goals
4. Lesson Summary
5. Quiz 11.1
1. Stakeholder Engagement
2. Stages of Relationship Building
3. Lesson Summary
4. Quiz 11.2
1. Team Development
2. Stage 1: Forming
3. Stage 2: Storming
4. Stage 3: Norming
5. Stage 4: Performing
6. Stage 5: Termination/Ending
7. Lesson Summary
8. Quiz 11.3
1. Have I Experienced Groupthink?
2. Groupthink Explained
3. Space Shuttle Challenger Disaster
4. Lesson Summary
5. Quiz 11.4
1. Conflict in Teams
2. Where Conflict Comes From
3. People Conflict
4. Task Conflict
5. Lesson Summary
6. Quiz 11.5
1. The Conflict
2. Avoidance
3. Accommodation
4. Competition
5. Compromise
6. Collaboration
7. Lesson Summary
8. Quiz 11.6
1. Introduction
1. Project Management Organizations
2. The ASAPM
3. The IAPPM
4. The AAPM
5. Lesson Summary
6. Quiz 12.1
1. Project Management
2. Project Management Institute
3. PM Standards and Tools
4. PM Certification
5. Maintaining PM Certification
6. Lesson Summary
7. Quiz 12.2
1. The Project Manager
2. The IPMA
3. IPMA's Initiatives
4. IPMA's Certifications
5. Lesson Summary
6. Quiz 12.3
1. Assignment
1. Exam instructions
2. Final Exam

About this course

588 lessons
1750+ Transfer Colleges
ACE & NCCRS Approved
Globally Recognized

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25% Final Exam

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CHAPTER 1 - Project Management Fundamentals

Ch 1.1 - What is Project Management? - Definition & Examples

Ch 1.2 - What Are Project Management Skills? - Definition & Examples

Ch 1.3 - What is a Project Management Office? - Definition & Roles

Ch 1.4 - The Benefits of Project Management

Ch 1.5 - Project Stakeholders: Definition, Role & Identification

Ch 1.6 - Project Management Planning: Process & Tools

Ch 1.7 - Business Portfolio Management: Definition & Example

Ch 1.8 - What is Project Portfolio Management? - Definition, Process & Tools

Ch 1.9 - What Is Global Project Management? - Factors & Success

Ch 1.10 - Project Management Best Practices & Techniques

Ch 1.11 - Ethics in Project Management

CHAPTER 2 - Initiating a Project

Ch 2.1 - Key Steps in Initiating a Project

Ch 2.2 - How to Develop a Business Case for a Project

Ch 2.3 - Project Feasibility Study: Definition & Steps

Ch 2.4 - The Six Constraints of Project Management

Ch 2.5 - How to Calculate Opportunity Cost

Ch 2.6 - What is a Project Charter? - Elements & Example

Ch 2.7 - Team Assembly & Assignments in Project Management

CHAPTER 3 - Planning a Project

Ch 3.1 - Key Steps in Planning a Project

Ch 3.2 - Project Scope Statement: Definition & Components

Ch 3.3 - Project Resource Management Plan: Definition & Importance

Ch 3.4 - Work Breakdown Structure (WBS): Example & Definition

Ch 3.5 - Planning for Project Dependencies & Contingencies

Ch 3.6 - Phase Reviews in Project Management

Ch 3.7 - Creating a Quality Plan for a Project

Ch 3.8 - Risk Planning for Project Management

Ch 3.9 - Acceptance Planning in Project Management

Ch 3.10 - Procurement Planning for Project Management

Ch 3.11 - Project Management Communication Plan: Definition & Example

Ch 3.12 - Define logic, create a path, clear a path, invite others onto the path and reformat the path

CHAPTER 4 - Project Cost Planning & Budget

Ch 4.1 - Project Cost Management: Planning & Estimation

Ch 4.2 - Financial Planning in Project Management

Ch 4.3 - Cost Efficiency: Definition & Analysis

Ch 4.4 - Direct Cost: Definition, Formula & Examples

Ch 4.5 - Project Cost Control: Definition & Steps

Ch 4.6 - Project Cash Flow: Analysis & Examples

Ch 4.7 - Managing Project Cash Flow: Investments & Example

CHAPTER 5 - Tools for Project Planning & Management

Ch 5.1 - Using Networking Diagrams for Task Breakdown & Tracking

Ch 5.2 - Precedence Diagram Method in Project Management

Ch 5.3 - Critical Success Factors in Project Management

Ch 5.4 - Project Management Tools for Systems Development

Ch 5.5 - Gantt Charts & Bar Graphs: Henry Gantt's Contributions to Management

Ch 5.6 - PERT Analysis & Project Completion

Ch 5.7 - Functions of Information Systems in Project Management

Ch 5.8 - Using the Monte Carlo Simulation in Risk Management

Ch 5.9 - Using S-Curves in Project Management

CHAPTER 6 - Project Proposals

Ch 6.1 - Purpose, Content & Structure of Proposals

Ch 6.2 - Preparing a Request for Proposal (RFP) & Soliciting Proposals

Ch 6.3 - How to Prepare Contract Proposals for the US Federal Government

Ch 6.4 - Using Customer Criteria to Evaluate Project Proposals

Ch 6.5 - Conducting & Participating in RFQ/RFP Strategy Sessions

CHAPTER 7 - Creating Contracts with Vendors

Ch 7.1 - Developing a Supplier Contract: Process & Terms

Ch 7.2 - Vendor Analysis: Definition & Process

Ch 7.3 - Unilateral and Bilateral Contracts: Examples & Differences

Ch 7.4 - Fixed-Price & Cost-Reimbursement Contracts

CHAPTER 8 - Executing a Project

Ch 8.1 - Important Processes in Project Execution

Ch 8.2 - Project Time Management: Definition, Process & Techniques

Ch 8.3 - The Project Team and Work Breakdown Structure

Ch 8.4 - What Are Milestones in Project Management? - Definition & Examples

Ch 8.5 - What would happen if the task was not completed?

Ch 8.6 - Project Quality Management: Process & Metrics

Ch 8.7 - Project Change Management: Plan & Components

Ch 8.8 - What is Project Risk Management? - Definition, Process & Examples

Ch 8.9 - Project Issue Management: Process & Importance

Ch 8.10 - The project manager, but the responsibility can be delegated

Ch 8.11 - Project Resource Leveling: Definition & Scheduling

Ch 8.12 - Deliverable Approval Management for Projects

Ch 8.13 - Project Communications Management: Benefits & Importance

Ch 8.14 - Creating a Status Report in Project Management

CHAPTER 9 - Monitoring & Controlling a Project

Ch 9.1 - Project Control Process: Definition & Function

Ch 9.2 - Project Management Metrics: Definition & Examples