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Classical Leadership Theories: A Closer Look
Business Essentials · Chapter 6: Leadership Theories and StylesSection 6.2 · lesson 32 of 10513 min · free with a free account
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In this lesson
From who leaders are, to what they do, to when it works.
- Describe the trait approach and its findings
- Explain Fiedler's contingency model
- Apply the situational model and path-goal theory
- Explain why the field moved from traits to situations
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Leadership Theories and Styles
Classical Leadership Theories: A Closer Look
Why did leadership research change its question three times? This section answers that, by tracing a sequence of theories, each built on the failure of the one before. We'll start with the search for leadership traits, and what it really found. Then we'll work through three contingency theories, the ideas that leadership depends on the situation. They are Fiedler's model, the situational model of Hersey and Blanchard, and path-goal theory. We'll compare them on a single case, and finish with what these classical theories leave out. Each theory answers a question the previous one couldn't. And each comes with evidence that deserves to be stated honestly, whether it's strong or weak.
An Intellectual Sequence
Each Stage Answered the Last One's Failure
These theories are best understood as a sequence. Each stage was a response to the failure of the one before. Researchers first asked who leaders are. They searched for the personal characteristics that distinguish leaders from everyone else. When those characteristics proved disappointing as an explanation, the question changed. What do leaders do? That produced the behavioral dimensions and styles of section six point one. But no single pattern of behavior proved best everywhere. So the question changed again. When does a given behavior work? The answer was the contingency theories. They hold that a leader's effectiveness depends on the fit between the leader and the situation. Traits, then behaviors, then situations. Hold on to that sequence. It organizes everything in this section.
The Trait Approach
Who Emerges Is Not Who Is Effective
The trait approach is the search for stable personal characteristics that distinguish leaders from non-leaders. A trait is an enduring feature of a person's disposition, such as intelligence, sociability, or persistence. The early research reviewed many studies, and concluded that no consistent set of traits separated leaders from others across situations. Some traits appeared in some studies and not in others. And the differences between leaders and followers were small, compared with the variation within each group. The approach was widely regarded as having failed. A later reconsideration qualified that verdict. Reviews combining many studies, with better measurement of personality, found modest but consistent associations. They linked leadership to intelligence, extraversion, conscientiousness, openness to experience, and self-confidence. The associations were described as small to moderate. Now an important distinction. These traits better predict who emerges as a leader than who is effective. Emerging means being seen as a leader by others. Being effective means your group actually performs well. Someone may be regarded as a leader, and still lead badly. And remember, these are tendencies across large samples. They can't be used to judge any individual, and say nothing about the capability of any group of people.
Fiedler (1 of 2)
Match the Leader, Don't Change Her
The trait account also has a structural limit. Even where traits are linked to leadership, they say nothing about what a leader should do. So researchers turned to behavior, and then to situations. The first major contingency theory was Fiedler's model. Its premise is distinctive. A leader's orientation is relatively fixed, a stable part of personality that can't easily be changed. So effectiveness comes from matching the leader to the situation, not from asking the leader to change style. Orientation is measured by the least preferred co-worker scale. The leader describes the person they have found it hardest to work with. A leader who describes that person in relatively favorable terms is classified as relationship-oriented. One who describes that person harshly is classified as task-oriented. The model has a criticism that must be stated. The scale is a puzzling measure. It's unclear what it actually captures, its results aren't always stable, and the predictions are supported in some studies and not in others.
Fiedler (2 of 2)
How Favorable Is the Situation?
Fiedler classifies situations by their favorability, meaning how much control the situation gives the leader. Three variables decide it. Leader-member relations are the trust and respect between leader and group, and they're good or poor. Task structure is how clear the task is, with defined steps and measurable results. It's structured or unstructured. Position power is the leader's formal authority to reward and punish, and it's strong or weak. Combining the three gives eight situations, from very favorable to very unfavorable. The prediction is that task-oriented leaders perform best at the two extremes. There, control is either very high or very low, and clear direction is what the group needs. Relationship-oriented leaders perform best in the middle, where the situation is moderately favorable, and cooperation needs to be built. Whatever the doubts about measurement, the practical implication is distinctive. Either place a manager in a situation that suits her orientation, or change the situation to suit her, by adjusting the task or her authority.
Hersey And Blanchard
The Situational Model
The situational model of Hersey and Blanchard begins from the opposite premise. The leader can, and should, change style to fit the situation. And the situation that matters is the follower's readiness for a particular task. Readiness combines ability, meaning the knowledge and skill to do the task, with willingness, meaning the confidence and commitment to do it. The model has four levels. At the first level, the follower is unable, and either unwilling or insecure. At the second, the follower is unable, but willing or confident. At the third, the follower is able, but unwilling or insecure. And at the fourth, the follower is both able and willing. Notice the third level. Skill without confidence is a real state, and it calls for something other than instructions.
Figure 6.2.1
4 Styles Matched to Readiness
Each readiness level is matched to a style, defined by how much task and relationship behavior the leader shows. Telling is high on task and low on relationship. It gives clear, close direction to the first level. Selling is high on both. It explains decisions and encourages the second level, who are willing but need direction. Participating is low on task and high on relationship. It shares decisions with the third level, who can do the work but need confidence and involvement. Delegating is low on both. It turns responsibility over to the fourth level. So as readiness grows, direction and support are withdrawn, as each stops being needed. A significant feature is that readiness is task-specific. The same person may be at the fourth level for one part of a job, and the first for another. Now, the evidence, characterized honestly. The model is very widely used in management training, and it's intuitive and easy to remember. But research support for its specific predictions has been weak, its constructs aren't always clearly defined, and rigorous tests are few. Use it as a prompt for thought, not as an empirically established law.
Path-Goal Theory
Clear the Path, Don't Duplicate It
Path-goal theory defines the leader's job differently. The leader clarifies the path by which followers can reach goals they value, and removes obstacles on it. That makes the link between effort and reward visible, and easier to follow. The theory identifies four leader behaviors. Directive behavior gives specific guidance, schedules, and rules. Supportive behavior shows concern for followers' well-being and needs. Participative behavior consults followers and takes their views into account. Achievement-oriented behavior sets challenging goals, and expresses confidence that followers can meet them. Which one helps depends on two groups of factors. Follower characteristics, like ability and preference for structure. And features of the environment, like the task's structure, the formal authority system, and the work group. The theory's distinctive prediction is the redundancy principle. Leader behavior that duplicates what the situation already supplies adds nothing, and may irritate. Directive behavior helps when the task is ambiguous and followers are unsure. With a clear task and experienced followers, it becomes an irritant. This principle comes back in section six point four, as substitutes for leadership.
Table 6.2.1
3 Contingency Theories Compared
Set side by side, the three theories differ on three questions. Can the leader change? Fiedler says orientation is relatively fixed. Hersey and Blanchard say the leader can and should change style. Path-goal theory says the leader can use several behaviors as needed. What feature of the situation matters? For Fiedler, favorability. For the situational model, follower readiness for the specific task. For path-goal theory, follower characteristics, and features of the task and environment. And so, what should a manager do? Fiedler says match the leader to the situation, or change the situation. The situational model says diagnose readiness for each task, and change style as readiness changes. Path-goal theory says clarify the path, remove obstacles, and don't supply what the situation already provides. Once you see the premise under each theory, you can see why theories that seem to conflict may each be useful, for a different question.
Comparing The Theories
A New Supervisor Nobody Trusts
A single situation shows how differently the three theories reason. A newly appointed supervisor takes over a team that distrusts her. The work has no clear procedure, and she has little power to reward or discipline. For Fiedler, this is very unfavorable. Poor relations, an unstructured task, and weak power. So a task-oriented leader should do best, and a relationship-oriented leader would be better placed elsewhere. The situational model asks instead about the team's readiness for this specific task. If they're able but insecure about a novel task, participating is indicated. If they're unable and unsure, telling. Path-goal theory asks what's missing on the path. The task is unstructured, so directive behavior that supplies clarity is likely to help. And supportive behavior may help build the trust that's lacking. The three don't always agree, and their disagreement is informative. The first treats the situation as the variable, the second treats the follower as the variable, and the third treats the path as the variable.
Taking Stock
What the Classical Theories Settled, and Where They Stop
So what did these classical theories, together with section six point one, establish? That leadership effectiveness can't be explained by traits alone. That behavior falls into two independent dimensions. And that no single style is best everywhere. They also gave managers a set of questions. What does the follower need? How structured is the task? What does the situation already provide? Their limits are just as clear. Most rest on modest or mixed empirical support. Most treat the leader as acting on followers, and give little place to the followers' own part in leadership. And they say little about how a leader can inspire commitment beyond an exchange. Those gaps are taken up by the modern theories of section six point three.
Case Vignette (Composite)
1 Style for 2 Tasks
Here's a composite case, built for instruction, where one style meets two tasks. Kofi leads a team in an accounting practice, and he's settled on a single style. He trusts his people, and gives them room. Marta has prepared tax returns for six years. She's fast, accurate, and confident. He gives her the returns and leaves her to it, and the results are excellent. Three months ago, Marta was asked to take on the practice's new payroll software, with no experience. He gives her the same freedom. Her payroll work is slow and full of errors. And she doesn't ask for help, partly because she's used to being trusted. Her readiness isn't a property of Marta. It's a property of Marta for a specific task. For tax returns, she's at the fourth level. For payroll, she's at the first or second, willing but unable. Kofi applied delegating to a task where she needed telling, or selling. The trade-off was between the respect his usual style expressed and the direction a novice needs. The constraint was that Marta was reluctant to admit she was lost. Once the errors surface, Kofi diagnoses readiness by task. He gives clear instructions and close checks on payroll, keeps delegating the tax returns, and expects to withdraw the direction as her skill grows.
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